Customer Development Officer (Calling) Shanghai

Shanghai, Shanghai, China

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

In this role, you will:

To achieve pre-set sales targets of personal banking products

To conduct needs-based selling activities through effective sales processes

To project a professional image while conducting sales activities

To promptly and effectively respond to customer enquiries, feedbacks and complaints

To prepare and submit sales progress reports on a regular basis

To be successful in the role, you should meet the following requirements:

Bachelor degree or above (recognized by the state)

One year or above working experience is preferred

Experience in sales-related function is preferred

Result-driven and able to work under pressure

Firm believer of long-term, ethical client relationship

Strong interpersonal skills and effective presentation skills

Customer-centric service mindset

Good spoken and written English is a plus.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited

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