Surveillance Analyst

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Surveillance Analyst

Role purpose

Surveillance roles are responsible for the identification and management of undesired risk activities including conduct risk and financial crime risk. They are responsible for integrating prescribed and required forms of surveillance in the business, complimentary to existing process/systems.

The key area of focus will be the implementation of the conduct surveillance and analytics strategy across Business Line(s) to identify market abuse and misconduct of our staff and our counterparties.

The analyst is responsible for reviewing alerts and trading activity which encompasses trade surveillance, e-communication surveillance, and audio surveillance.

The analyst also develops and analyzes new surveillance processes. The role holder will be responsible for providing Subject Matter Expert input to this process, challenging the design, testing the metrics, and ensuring the end product meets the requirements of the Surveillance team.

Main activities

• Identify potential new forms of staff or counterparty misconduct or market abuse.
• Determine whether these could be identified through the surveillance team’s current systems, processes, people, and the data sets surveilled.
• In liaison with the Product Management and Transformation Team, prioritize the development of the systems, processes, people, and data sets needed to (better) identify these new forms of misconduct for their business/asset class.
• Input into and track the development of these new surveillance capabilities.
• Deal with the alerts once they have already been passed through a first (level one) filter by the offshore team.
• Ensure that all alerts are satisfactorily escalated and resolved.
• Provide support and guidance for our expanding offshoring function.
• By looking across the alerts (ie holistically) identify improvements the way in which alerts are generated to improve the effectiveness and efficiency of the surveillance process.
• Carry out in investigations requested by Regulators, senior management and the businesses/asset classes into certain practices, businesses, individuals, and events.  Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these investigations.
• Coordinate or produce regular Management Information reports to key internal stakeholders including analysis of the reports.
• Foster a close relationship with key front office and support function stakeholders.
• Assist team members with the implementation and roll-out of a new surveillance tools and models.
• Present surveillance output at internal control and governance forums.
• Support the Surveillance team in the resolution of audit and control findings.
• Liaise with Transformation and Technology and aid Surveillance in delivery.
• Analyze and explore multiple data types to identify anomalies and patterns of risk.
• Understand financial products and HSBC’s business processes around these.
• Work across various technology platforms (surveillance, analytics, trading platforms, etc.)

• Strong knowledge of financial markets and traded products.
• A strong understanding of the rules relevant to trading and sales activities for Equities, Options, Money Market  Foreign Exchange, and Fixed Income.
• Proficiency in English, both written and verbal, is essential for effective communication and collaboration with stakeholders.
• Strong analytical skills.
• Well-developed communications, organizational, and project management skills.
• Ability to support decisions with sound reasoning. Ability to clearly articulate business and regulatory implications of analysis and findings.
• Evidence of collaboration with key stakeholder functions as well as providing credible challenge to the business/desk supervisors in their daily risk management.
• Experience in a Surveillance role is a plus. Consideration will also be given to those with Compliance Advisory, Unauthorized Trading, Front-Office, or those without direct experience but aligned with the other requirements.