Sales Manager, Corporates, GPS
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Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.
Job Description: GPS Sales Manager – West India (Global Payments Solutions) – For GC/IMM Role.
Role purpose
The GPS Sales Manager – West India is responsible for originating and delivering new Global Payments Solutions (GPS) business, growing and retaining an allocated client portfolio, and partnering with Corporate & Institutional Banking (CIB) coverage teams to deliver integrated cash management and payments solutions. The role focuses on building a robust pipeline, driving revenue outcomes, and ensuring disciplined execution in line with HSBC’s governance and sales standards.
Principal responsibilities
- Deliver targets: Achieve agreed financial and non-financial targets, including new business revenue, pipeline build, client activity and solution penetration.
- Originate new business: Identify, qualify and progress new opportunities across West India; build and maintain a strong, healthy pipeline with clear next steps and timelines.
- Grow and retain portfolio: Own the retention and growth of existing clients and income aligned to an allocated portfolio, including proactive client planning and wallet-share expansion.
- Client engagement & solutioning: Build and maintain senior relationships with clients within CIB to influence buying behaviours, uncover needs and position GPS solutions effectively.
- Cross-sell and collaborate: Proactively cross-sell integrated cash management capabilities and partner across the bank (e.g., coverage, product, implementation, service, risk) to deliver end-to-end solutions.
- Support wider GPS agenda: Contribute to broader GPS initiatives and support the wider team on specific clients, campaigns and strategic priorities.
- Sales discipline & governance: Ensure adherence to GPS sales procedures and practices, including opportunity management, documentation, approvals and appropriate conduct.
- Risk and controls: Operate with strong risk awareness, ensuring client proposals and deal execution meet applicable policies, controls and regulatory expectations (refer to relevant FIM/departmental instructions for authoritative requirements).
Key stakeholders
- Internal: CIB Relationship Managers/Coverage, GPS Product & Solutions, Implementation/Onboarding, Client Service, Operations, Risk, Compliance, Legal, Finance, Credit and other product partners.
- External: CFOs/Treasurers, Finance teams, Procurement, and senior decision-makers across client organisations.
Role requirements (skills, qualifications, experience)
- Strong knowledge of local/regional/global cash management and payments products and solutions.
- Proven ability to identify customer needs, shape solutions and deliver outcomes through a broad product set.
- Strong communication, presentation, negotiation and influencing skills; able to engage credibly with senior stakeholders.
- Demonstrated ability to work cross-functionally and cross-regionally, coordinating multiple teams to deliver client solutions.
- Excellent relationship-building skills with both internal and external stakeholders.
- MBA from a Tier-1 institute or CA (preferred, not mandatory).
Success measures (typical)
- Delivery of annual revenue and pipeline targets (new-to-bank and existing-to-bank growth).
- Improved client retention, solution penetration and share-of-wallet in the assigned portfolio.
- Strong sales hygiene (quality of pipeline, forecasting accuracy, timely updates, documentation).
- Effective collaboration with coverage and product partners; smooth execution through implementation and service.
- Consistent adherence to risk, compliance and conduct expectations.
- Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
You’ll achieve more at HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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