Management Information Reporting and Data Quality Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Management Information Reporting and Data Quality Manager

In this role, you will:

• Provide production support across agreed control-support processes, including routine follow-ups and first-level checks as documented.
• Produce recurring management information and regulatory reporting drafts/outputs: data collation, formatting, pack assembly and scheduled delivery for onshore review/challenge and submission coordination.
• Perform first-level validation (completeness, consistency, documented reconciliations/logic checks) and clearly flag exceptions/anomalies with supporting evidence.
• Support non-financial risk (NFR) by maintaining trackers and preparing governance-ready inputs and packs
• Perform first-line trend and variance analysis on agreed management information metrics and highlight notable movements/outliers to onshore for interpretation, challenge and governance narrative.
• Escalate non-standard items and exceptions requiring interpretation/judgement or sensitive handling. Gather data/evidence, draft root cause analysis refreshes using agreed templates, and route to onshore for review and finalization.
• Execute scripted/routine testing (User Acceptance Testing/regression/control testing) where access permits and capture evidence, document results, and provide clear outputs for progression via agreed channels.
• Proactively communicate with Booking Centers and relevant stakeholder teams to obtain inputs, resolve queries and manage dependencies to meet reporting and business timelines.

To be successful you will:

• Strong technical skills in excel (large datasets, pivots/lookups, reconciliations, trend/error analysis) and disciplined data quality checking.
• Experience of 8 – 14 years in producing management information and regulatory-style reporting outputs with strong validation routines.
• Proven delivery experience in offshore/shared services operations, working to deadlines and service levels.
• Bachelor’s degree is must. Strong documentation and evidence management skills (audit trail discipline).
• Clear written communication for handovers, exception flags and status updates.
• Experience executing testing with evidence capture and structured reporting of outcomes.
• Familiarity with Quality Assurance routines and continuous improvement in processing environments.

You’ll achieve more at HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***