Manager, Non- Financial Risk, Markets & Securities Services

GCB 5

Why Join Us?  

The Non-Financial Risk (NFR) team is a central controls team within Markets & Securities Services (MSS) Operations.  NFR is focused on improving and strengthening MSS Operations control environment with Global and Local initiatives driven out globally, regionally or by the Operational Hubs. The team also uphold existing internal control principles and processes against internal HSBC Policies and general Operational Risk Controls. 

The Opportunity:  

The NFR team is in charge of providing a 1st Line of Defence risk advice, challenge and operational support to the business over the management of MSS Operations risk and control environment.  The role will be responsible for executing the NFR control agenda for Hong Kong Member Services.

What You’ll Do:  

The key activities will include, but are not limited to:

• Operating improvements and risk mitigation
• Supporting the reporting & governance and risk/control forums
• Control Framework support and framework/policy requirements for Operations
• Supporting incident events, lessons learnt and themed analysis. Monitor the implementation of management action plans to ensure timely remediation and enhancements are incorporated in the control environment
• Control Owner Continuous Monitoring Plan/Control Monitoring
• Risk and control profile management
• Internal/External Audit Engagements

What You’ll Need to Succeed:

• The role holder should have experience in a control function as well as having a good working knowledge of Security Services Operations and processes, especially on the Hong Kong Funds Administration and Global Distribution and Transfer Agency Business. They must be able to understand risks associated with these processes.

Additional Skills That are Good to Have: 

• Control Framework – providing line of site of risks and issues. Being seen as a true partner by MSS Operations, supporting them to effectively manage their risks and issues, yet at the same time delivering NFR global strategy and framework. Ensuring that the control framework is fully embedded and operating to maximum effectiveness.

• Control Culture - partner with MSS Operations, driving a culture of risk awareness and adherence. By fully embedding the control framework, developing stakeholder engagement and raising the profile of MSS Operations NFR team, the incumbent will need to assist in delivering a positive control culture. To do this the existing training and development agenda will need to be enhanced and delivered, as will the sharing of best practice and standards through appropriate forums. Managerial accountability must be improved as a primary goal as well as general staff knowledge and practice.

• NFR Structure / Organisation – helping to deliver the NFR strategy for MSS Operations across HK. A key measure of success in the role will be to fully implement the standardised operating model that meets the diverse needs of an extensive stakeholder base.