AVP/Sr Manager Investigations

Support delivery of vetting checks for new hires and re-vetting of higher-risk individuals, reducing insider risk. Provide clear direction to offshore vetting teams to ensure consistent, timely and high-quality outcomes. Investigate cases with adverse findings, assess residual risk with key stakeholders, and support/confirm vetting decisions and escalations. Monitor operational performance (volumes, allocation, backlog, KPIs/SLAs), drive prioritisation of urgent/high-risk cases, and support remediation of issues. Build trusted partnerships with HR, Legal, Compliance and GB/GF stakeholders to deliver an effective, proactive vetting service. Support supplier relationship management: work closely with vendors to ensure requirements are met, local changes are implemented, invoices are controlled, and continual service improvements are delivered. Challenge and improve vetting controls, processes and content (in partnership with Group Vetting where required) to strengthen effectiveness and customer experience. Support governance and communications/training initiatives locally, and contribute to cross-training and resilience within the regional team. Support audit readiness and issue management, including timely closure of internal/external audit actions and regulator-related points where applicable. Maintain strong awareness of operational risk and Fraud FIM requirements; identify, assess, mitigate and report risks in line with Bank policies and standards. Demonstrate adherence to internal controls and compliance requirements, maintaining appropriate records and supporting timely implementation of audit and regulatory actions. Liaise with Compliance and other control functions on new initiatives and changes to ensure compliance risk is appropriately managed. Good understanding of employee vetting, investigative practices and/or financial crime risk. Strong analytical skills and sound judgement; able to make critical decisions and prioritise effectively. Proven stakeholder management skills, with the ability to influence and communicate confidently at all levels. Strong organisational, planning and time management skills; able to drive pace, urgency and collaboration across global, regional and local teams. Innovative, continuous-improvement mindset; experience working with vendors and service delivery metrics is beneficial. Evidence of ongoing self-development across multiple disciplines.