Relationship Manager - Corporate and Institutional Banking

Relationship Manager - Corporate and Institutional Banking

Some careers have more impact than others. 

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently looking for an ambitious professional who can join our Corporate Banking team as a Relationship Manager in Dubai. This role will acquire, maintain, and grow profitable long-term relationships with UAE-based corporate clients across sectors. The main responsibilities include acting as primary point of contact for clients externally and clients internally for flow transactional elements with the client base, as well as working closely with relationship and product teams across the world. This role supports the senior staff within sector/country to deepen client relationships and improve income generation through focused business development activities.

In this Role, you will:

•    Act as primary point of contact for corporate clients offering value-added advice and guidance and placing their needs at the forefront of all that we do, setting world class standards and developing strong connectivity
•    Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers against targets for revenue generation, product alignment, customer satisfaction and cost containment
•    Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services
•    Understanding of cash management, trade  and FX solutions and how to originate them
•    Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies as well as external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements
•    Generate quality assets through the use of appropriate risk management tools, price appropriately for risk
•    Ensure that active risk management is practised across the whole portfolio and ensure early identification of problem relationships taking proper action on potential and existing problem accounts to protect HSBC interests
•    Take a proactive approach to client planning collaborating effectively with products partners and colleagues to assess customers’ international and domestic needs and delivering appropriate solutions.
•    Work as an integrated member of the Corporate team leading, inspiring and motivating junior colleagues to ensure a seamless relationship management service is delivered to all customers and proactively share knowledge, experiences and best practices with ARMs.
•    Build a network of business introducers in the local professional and business community 
•    Be an ambassador for HSBC and develop the bank’s profile in the local business community

To be successful in the role, you should meet the following requirements:

•    Relevant experience working in a relationship management role in corporate banking environment
•    Proven ability in identifying and meeting customer needs through a broad range of products and services
•    Proven analytical ability, with experience of credit management and financial statements analysis
•    Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues
•    Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
•    Knowledge of international trade products and services
•    Excellent planning and organisational skills with experience of working under pressure and ability to prioritise workload effectively
•    Excellent interpersonal, written, and verbal communication skills. Arabic speaker is highly desirable. 
•    A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).
•    Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.