VP - DAAI

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of VP - DAAI.

Principal responsibilities

• Product Ownership & Roadmap: Manage and maintain product roadmaps for global data and AI products, ensuring alignment with IWPB AI Strategy and prioritized business outcomes.
• Stakeholder Engagement: Act as a key liaison across business stakeholders and global outcome leads to gather needs, manage expectations, and coordinate delivery priorities.
• Compliance-by-Design Delivery: Work with technical teams and 2LoD partners to ensure products are delivered in a compliant manner, with appropriate governance and controls embedded throughout the lifecycle.
• Responsible AI Alignment: Ensure AI solutions are developed and operated in line with HSBC Responsible AI principles, supporting appropriate oversight, documentation, and risk considerations.
• User Feedback & Continuous Improvement: Collect, structure, and coordinate user feedback, translating it into actionable enhancements to improve product usability, reliability, and value.
• Innovation & Use Case Shaping: Identify and bring forward innovative AI solutions/products that are feasible and deliverable, shaping ideas into clear proposals that can progress through delivery.
• Agentic AI Delivery Support: Coordinate delivery of at least one Agentic AI initiative by working across business, technical, and governance stakeholders to support safe implementation.
• Governance Communication: Provide clear updates on progress, risks, dependencies, and decisions required to local and global stakeholders, ensuring transparency and timely escalation where needed.
• AI SME Support: Provide technical advice and guidance to business and technical teams on AI solution options, trade-offs, and compliant delivery approaches.

Requirements

Required:

• Bachelor’s degree or above in Data Science, Financial Technology, Computer Science, or a related discipline.
• Minimum 10 years’ experience in relevant roles (product management and/or data/AI delivery environments).
• Strong experience in product management (roadmaps, requirements, prioritization, stakeholder alignment).
• Hands-on experience with RAG (Retrieval-Augmented Generation) solutions
• Solid knowledge of cloud computing concepts and delivery considerations.
• Strong understanding of machine learning fundamentals and practical application.
• Experience with data and AI governance, including working with control functions and operating within regulated environments.
• Excellent stakeholder management skills across business, technology, and control functions.
• Fluent English communication.

Preferred:

• Machine Learning Model life-cycle management
• Experience delivering Agentic AI use cases.
• Knowledge of MLOps practices (deployment, monitoring, lifecycle management).
• Strong understanding of AI governance and data governance frameworks.
• Cantonese language capability.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.