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Why join us?

Wealth and Personal Banking is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. 

The Opportunity:

The Client Lifecycle Management (CLM) team sits in the first line of defense and evaluates the quality of the client information gather and consolidated for the client onboarding, customer due diligence (CDD) and KYC for private banking and High net-worth clients.  Our objective is to centralizing key FCC knowledge in one team to better support the front office with consistency and quality of client data, at the onboarding and throughout the client lifecycle. 

The CLM Specialist role will proactively engage with their designated RM/CSE team, providing advice and support throughout the customer pre-on boarding, on boarding and periodic reviews process with regards to CDD policy implementation.

What you’ll do:

• To guide the RM’s/CSE’s/RO’s in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes.
• Executes and reviews negative media alerts, and performs sanction & PEP screening.
• Check/identifies for discrepancies between the information held in the customer’s documentation and profile on the system.
• Reviews and validated the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies at on boarding and periodic reviews.
• Work with the CDD Advisor when additional guidance on CDD policy is required.
• Assists with other tasks as required.
• Plans and prioritize work appropriately considering its importance and urgency in line with business needs.
• Takes responsibility for completing assigned tasks to a high quality standard.
• Daily discretion within assigned authority

What you will need to succeed in the role:

• Fulltime Graduation/Post graduation from recognized universities with 2 to 5 years of experience.
• Good understanding of operational risk and controls preferably gained through experience in front line and/or risk roles.
• Good understanding of the Regulatory environment and Private Banking business is an advantage.
• Good execution and solid analytical skills.
• Ability to multi-task and prioritize.
• Good command of written and spoken Chinese (both Mandarin and Cantonese) and English.