Head of Communications, Sri Lanka

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Communications for Businesses and Markets (CBAM) is part of our People, Governance and Communications (PG&C) structure. This team designs and implements communications strategies to support HSBC’s business objectives in line with our values and enhance / protect our reputation among key stakeholders.

We are currently seeking an experienced professional to join our team in the role of Head of Communications, Sri Lanka.

Principal responsibilities

• Develop and deliver an integrated communications strategy and corporate narrative aligned to business priorities and global themes.
• Lead digital and social media communications, including executive profiling and thought leadership for senior leaders and the Country CEO.
• Build and maintain strong relationships with local media to support proactive storytelling and effective reactive communications.
• Create and deliver high-quality content across digital and traditional channels, including speeches, press releases, social media posts, films and graphics.
• Lead reputation, issues and crisis management across digital, social and traditional media, providing timely counsel and escalation when needed.
• Measure communications effectiveness, using digital and social insights to continuously improve reach, engagement and impact.
• Partner with the Country Leadership Team and regional and Global Communications teams and contribute to governance as a member of the Country Operating Committee.

Requirements

• Strong experience in communications, public relations or corporate affairs, with strong depth in digital and social media communications.
• Experience working in an international organisation and in a regulated environment.
• Strong writing and editing skills, with the ability to create compelling stories for both internal and external audiences.
• Proven capability to produce digital content directly and to brief agencies to deliver films, graphics and other creative assets.
• Experience using digital and social analytics to measure performance and optimise communications strategy and content.
• Strong track record in media relations and corporate and employee communications, with established local media networks.
• Extensive experience managing reputation, issues and crisis situations, with the confidence to advise senior leaders and deliver at pace under pressure.

This is a Key Management Personnel role therefore the appointment is subject to prior approval by the Central Bank of Sri Lanka (CBSL)

When applying please submit a full resume.

You will achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.