Resident Engineer Service provider

Resident Engineer Service provider

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Key Responsibilities

• Validate and verify network design and configurations.

• Provide day-to-day operational support, including troubleshooting and resolving network issues.

• Perform fault analysis and corrective actions in collaboration with HPE-Juniper Support and Engineering teams.

• Review and optimize network device configurations.

• Conduct interoperability and feature testing in lab and production environments.

• Recommend software versions and assist with upgrades.

• Support implementation activities and ensure successful deployment.

• Deliver knowledge transfer sessions and technical workshops to customer staff.

Additional responsibilities include:

• Participate in design and information-gathering workshops to understand current and target network architectures.

• Familiarize with the customer’s organizational structure, processes, and operational procedures.

• Test new features, releases, and fixes in lab environments and validate in live networks.

• Open and manage TAC and Engineering cases through resolution.

• Provide regular written reports on network and equipment status.

• Assist in developing Network and Equipment Operating Procedures.

• Train customer personnel on configuration and operation of HPE-Juniper products.

• Develop secondary skills across the broader Juniper product portfolio.

Required Qualifications & Experience

• Minimum 10 years of hands-on networking experience in large, international enterprise environments.

• Proven expertise in testing, installation, and operation of networking solutions

• Strong knowledge of IP networking protocols and active network components (CCIE or JNCIP/JNCIE level).

• Proficiency with network management tools and analyzers.

• EU nationality and citizenship required.

• Fluent Italian and English

Technical Skills

• Service provider networking

• IPv4/IPv6 addressing, subnetting, supernetting, and hierarchical routing principles.

• Routing protocols: OSPF, IS-IS, BGP.

• L2/L3 VPN technologies (L2TP, MPLS, etc.).

• QoS/CoS, multicast, and network security best practices.

• Hands-on experience with Juniper Networks equipment; familiarity with Mist is a plus.

• Strong troubleshooting and problem-solving skills.

Soft Skills & Competencies

• Excellent interpersonal and communication skills ( Italian, English fluency required).

• Ability to work collaboratively across multiple teams and departments.

• Strong organizational and time-management skills; ability to manage multiple projects under pressure.

Self-motivated, enthusiastic, and customer-focused.

This is a highly technical, customer-facing role within the HPE-Juniper Advanced Services team. The Resident Engineer (RE) will provide configuration, operational and testing support for HPE-Juniper Networking products to a key service provider in Italy.

 

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#italy

Job:

Engineering

Job Level:

TCP_04

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.