Graduate Technical Support

Graduate Technical Support

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Graduate Technical Support & Solutions Associate

Are you passionate about technology and eager to start your career in the IT industry? At HPE, we are looking for motivated recent graduates to join our team as entry-level solutions support associates. This is a unique opportunity to gain hands-on experience, learn about cutting-edge technologies, and develop your skills in a collaborative, innovative environment.

Location: Sofia, Bulgaria

What you’ll do:

• Assist in understanding customer technical environments and support the design of solutions that meet their needs.
• Learn to develop technical proposals and presentations under the guidance of senior engineers.
• Support the review of customer requirements and help identify potential risks and opportunities.
• Collaborate with internal teams and partners to support solution delivery and knowledge transfer.
• Participate in technical discussions, gaining exposure to technologies like cloud, virtualization, security, and data services.
• Contribute to documentation, reports, and project activities throughout the sales and implementation cycle.
• Stay informed about emerging technologies and industry trends.
• Communicate effectively with team members and customers, fostering strong professional relationships.

What you’ll need:

• Recent graduation with a Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related fields.
• Strong interest in cloud computing, virtualization, data services, or cybersecurity.
• Excellent communication skills in English (verbal and written); additional languages like German/French/Spanish/Italian are considered an advantage
• A proactive, positive attitude and eagerness to learn.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.

Nice-to-have skills:

• Basic understanding of cloud platforms (Azure, AWS, GCP), virtualization (VMware, Hyper-V), or security concepts.
• Interest in solution design, architecture, or technical consulting.
• Problem-solving mindset and analytical skills.
• Ability to communicate technical ideas clearly to both technical and non-technical audiences.

What you can expect from us:

• Initial extensive onboarding to support you with adjusting into the role
• Ongoing learning and development throughout the duration of the program
• Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience.
• Participation in Technology events & conferences.
• Competitive salary and great benefits
• Great work-life balance including hybrid working and Wellness Fridays initiative

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#bulgaria

#grads, #sales

Job:

Services

Job Level:

TCP_01

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.