Junior Digital Presales Solution Architect with German, Polish, Czech, or Turkish

The Sofia Solutions Center is part of the WW Presales – Solutions centers and Deal centers organization. It complements Geos capabilities providing an uniquely high-value mix of capabilities and resources, providing solutioning and pricing for HPE Portfolios (HPE GreenLake, Operational Services and Managed Services), with turnaround times and deliverables expectations.
Sofia Solutions Center provides services to EMEA and LAC (Latin America) Geos as well as to Direct customers and Partners.

How you will make your mark:

• Provides support to sales to provide opportunity solution pricing as per expectations

• Handles End-to-End pricing solutions in scope for the Solutions Center team.

• Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals..

• Contributes to design for specific deliverables and assists in the development of  technical solutions.

• Ensures that incoming deals meet acceptance guidelines.

• Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.

• Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies.

• Develops expertise and practical knowledge of applications for the assigned portfolio

• Works independently on the assigned tasks

• Uses appropriate tools to provide support for proposals development

• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development

• Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion.

• Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)

About you:

• Graduated a Bachelor or Master’s degree (Computer Science, Engineering/IT, etc.)

• 1–2 years of experience in IT industry field and presales solutions support

• Fluent in written and verbal English

• Fluent in other foreign language (German, Polish, Czech, or Turkish)

• Fast learner of technology concepts and understanding the purpose of technologies

• Good analytical and problem solving skills.

• Strong customer service mind-set

• Sense of urgency to manage time properly when answering to customers.

• Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others.

• Result-oriented, self-started, able to achieve goals and objectives.

• Team player, communicative and flexible, quality mind-set

• Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)

• Microsoft Office and Excel data manipulation experience

• Proposal and presentation writing skills

• Intermediate/advanced MS Excel

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