Services Sales Manager

Services Sales Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

The Services Sales Manager leads a high‑performing services sales organisation focused on driving Installed Base renewals, growing new operational services business, and delivering outstanding customer outcomes and long‑term partner success. The role sets clear direction aligned to company strategy, inspires teams to exceed growth and profitability targets, and ensures services‑led solutions deliver sustainable, recurring value across the customer lifecycle.

A core responsibility of the role is maximising lifecycle value within the installed customer base. This includes driving retention and expansion through renewals, identifying and converting new operational service opportunities, and deepening customer engagement through outcome‑focused service offerings.

Customer intimacy is central to success in this role. The Services Sales Manager builds trusted, executive‑level relationships with enterprise customers and partners, develops a deep understanding of customer business priorities, and positions services as enablers of measurable business outcomes. By leading complex, multi‑stakeholder engagements, the role ensures an exceptional end‑to‑end customer experience while turning challenges and escalations into growth opportunities.

The role is highly partner‑oriented, working collaboratively across internal teams, channels, vendors, and strategic partners to deliver integrated, lifecycle‑based service solutions. The Services Sales Manager aligns cross‑functional resources, removes obstacles, and enables partners to jointly succeed in delivering long‑term customer value.

As a people leader, the Services Sales Manager builds and sustains a strong services sales culture by recruiting, mentoring, and developing high‑performing talent. Coaching is central—enabling teams to lead with insight, craft compelling value propositions, align technical and commercial strategies, and execute consultative, outcome‑based selling.

The Services Sales Manager runs the business with rigor and discipline, establishing effective sales methodologies, driving consistent execution, and ensuring strong pipeline management and forecasting accuracy. Customer feedback and deal insights are used to continuously improve service offerings and go‑to‑market strategies.

In summary, this role balances strategic leadership with hands‑on customer and partner engagement, ensuring services sales success through operational excellence, trusted relationships, and sustained customer value.

Education and Experience:

• University or Bachelor’s degree preferred, or equivalent experience.

• 8-10+ years’ experience in sales, including success in achieving progressively higher quota and other sales goals.

• 6+ years of Team Leadership – leading, coaching and mentoring a high-performing team

• Large and complex deal management experience is a must

• Experience mentoring other sales professionals and other employees.

• Demonstrated project management skills.

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Sales

Job Level:

Manager_1

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.