General Manager

About the opportunity

Homeward is looking for a General Manager to proactively manage and oversee a large portfolio of homes held in inventory. This position, which includes full P&L ownership, is responsible for making both reactive and proactive decisions to drive profitability and mitigate inventory losses on individual properties.

The GM plays a critical role in both the day-to-day and strategic management of the portfolio, including both acquisitions and dispositions. The GM will guide key strategic decisions around pricing and home valuations, balancing sell-through risk with revenue targets and driving conversion to support acquisition goals. After the home is purchased, the GM will drive sell through of portfolio, including making adjustments to listing strategies, ensuring all homes meet our listing quality standards, and approving spend for renovations, repairs, and property maintenance.The General Manager serves as the ultimate decision maker of financial budgets ensuring that each home and the portfolio is managed with a profitability-first mindset.

Success in this role means consistently ensuring enough high quality homes are purchased into the portfolio and selling the majority of homes for a profit and in a timely manner, while minimizing loss-making sales. This is a high-impact, cross-functional role that collaborates closely with teams across sales, operations, finance, and pricing.

In this role, you will:

• Report directly to the Senior Director of Financial Operations.
• Own a portfolio of Homeward’s inventory, spanning multiple products, regions, and partner relationships, from the point of acquisition approval through final sale.
• Hold full P&L ownership of your portfolio, staying close to each property to ensure expenses are tightly managed and profitability targets are met.
• Serve as the final decision maker on purchase offers, balancing overall inventory risk while ensuring we acquire homes that support our revenue and sell-through goals.
• Develop deep expertise in Homeward’s inventory management playbook and apply it to proactively address at-risk files, tailoring strategy by property and situation.
• Adjust listing strategy and execution as needed to improve performance and reduce days on market.
• Approve spend on property renovations, repairs, and maintenance in line with ROI expectations.
• Ensure all homes meet Homeward’s listing quality standards before going to market.
• Make strategic pricing and valuation decisions in partnership with internal teams to balance sell-through risk with profitability.
• Drive conversion through smart acquisition strategy aligned with broader business and revenue goals.
• Monitor risk across the portfolio and maintain visibility into higher-risk properties, intervening with strategic plans when necessary.
• Use financial outcomes and market feedback to continuously assess and inform decision-making.
• Collaborate cross-functionally with Sales, Deal Structuring, Finance, and Operations to ensure seamless execution.
• Coach and guide operations partners to improve valuation accuracy, acquisition execution, listing performance, and resolution of escalated decisions.
• Ensure Operations teams are executing against tight timelines across all stages of the transaction lifecycle — from property acquisition and make-ready, through listing and going under contract, to final sale.
  
  

What you’ll bring:

• 3+ years of experience, ideally in a startup, fast-paced environment, or within the real estate industry
• Proven ability to thrive in ambiguous or uncertain environments and adapt quickly to change
• Strong understanding of financial outcomes in real estate, including comfort with financial statements and data-driven decision-making
• Strategic thinker with strong operational execution; able to balance long-term vision with day-to-day performance
• Demonstrated leadership ability, with experience unifying and aligning high-performing cross-functional teams toward shared outcomes
• Excellent project and stakeholder management skills, with the ability to navigate complex workflows and priorities
• Executive presence and exceptional communication and presentation skills
• Skilled in identifying complex problems, uncovering root causes, and developing targeted solutions
• Familiar with real estate market trends, risk management strategies, and portfolio optimization across diverse regions
• Track record of driving process improvement and scalable operations in high-volume environments
• Ability to coach and influence partners while maintaining focus on timelines, customer experience, and profitability

Perks & Benefits:

• Compensation range: $120,000 - $135,000
• Remote-first environment (our headquarters are in Austin, TX)
• Exciting stock option grant for every full-time employee 
• 401(k) employer contribution match 
• Health and wellness benefits, including medical, dental, vision, and life insurance
• Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
• Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.