Senior Manager – AI Transformation

STORE SUPPORT CENTER, ATLANTA - 9090

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Role Overview

The Senior Manager – AI Transformation is a pivotal role responsible for the operationalization, governance, and value realization of AI initiatives across the enterprise. This role bridges the gap between technical AI capabilities and business strategy, ensuring that AI tools are adopted effectively, managed efficiently, and drive measurable ROI. The ideal candidate will have a strong background with analytics, project management, platform governance, and cross-functional leadership, acting as the key orchestrator for our AI ecosystem.

1. Platform License Management

Vendor & License Management: Centralize the administration and lifecycle management of AI platform licenses (e.g., Copilot, Gemini, Claude).
Consumption Analytics: Conduct continuous usage and telemetry analysis to identify underutilized licenses and optimize overall API/compute cost consumption.
Governance & RBAC: Design, implement, and audit robust Role-Based Access Control (RBAC) frameworks. Ensure access aligns with enterprise data security and compliance policies.
User Success & Intake: Serve as the primary triage point for user requests, access provisioning, and operational inquiries.

2. Strategic Value Realization

Benefits Tracking Framework: Develop and manage a rigorous value-tracking framework for top AI initiatives. Measure holistic business impacts: margin enhancement, revenue acceleration, and tangible productivity gains
Cost and ROI Benchmarking: Partner with business unit leaders to benchmark AI deployment compute against the benefits to track ROI
Executive Reporting: Translate technical and operational AI metrics into business-centric dashboards for executive leadership, ensuring continuous visibility into the AI portfolio's health.

3. Project Management

Cross-Functional Alignment: Act as the strategic bridge between IT, Data Engineering, Legal, and core business units to ensure alignment across initiatives and enablement.
Governance: Drive the organization and project plan for the working governance committees to ensure execution.

Direct Manager/Direct Reports:

This Position typically reports to Director or Senior Director.
This Position has 6 direct reports.

Travel Requirements:

Typically requires overnight travel less than 5% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Analytical mindset with the capability to build dashboards and track KPIs while being able to also tell the story behind the numbers. SQL/Big Query Experience preferred
Proven experience in project management, IT operations, or a similar role
Understanding of software licensing, vendor management, and cost optimization.
Excellent stakeholder management skills with the ability to bridge the gap between technical teams (IT, Data, Security) and business units.
Expertise with Copilot, Gemini, Claude, and Chat GPT

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education: