Marketing Project Manager - PMO

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Position Purpose:

The Marketing Project Manager is a member of Marketing’s Project Management Office (PMO) whose mission is to define how projects are executed leveraging tools and technology that provide frameworks for consistency and transparency.

The Marketing Project Manager’s role will orchestrate development and socialization of projects by facilitating planning activities and providing end-to-end project management for strategic initiatives, omni-channel marketing campaigns and business critical initiatives. Effective communication is key to ensuring project success. Projects vary in size, and a balanced team will be assigned to support each project, comprising of associates tasked with specific responsibilities outlined in the plan. Team members will encompass partners from Strategy, Media, Creative, Agency & Studio, Product, IT and other Marketing or Enterprise Center of Excellence groups.

The Marketing Project Manager role is critical in ensuring the successful execution of marketing projects and requires a highly organized, savvy, energetic associate that is proactive and fast learning, with proven experience managing project flow. 

Key Responsibilities:

• 40% Project Management Lifecycle - Manages the full project lifecycle from initiation to completion, including aligning on scope, developing and maintaining project plans, defining required meeting and communication cadence, and monitoring budgets and deliverables. Identifies risks early, mitigates roadblocks, and ensures smooth execution. Maintains quality control and adapts plans as needed to meet business goals.

• 25% Collaboration & Team Accountability - Facilitates communication across teams, ensuring alignment on project goals and responsibilities. Leads meetings, tracks progress and holds teams accountable for deadlines. Identifies risks and problem-solves proactively, escalating when necessary. Drives teamwork and fosters a collaborative work environment.

• 20% Continuous Improvement & Change Management - Identifies inefficiencies through retrospectives, lessons learned, and stakeholder feedback. Leads efforts to streamline workflows, develop new processes, and improve execution. Oversees discovery, proposal, testing, and implementation phases for process improvements. Maintains PMO documentation to ensure consistency and scalability. Manages change by ensuring teams are prepared, aligned, and supported through transitions.

• 15% Reporting & Stakeholder Communication - Develops dashboards, progress reports, and stakeholder updates to ensure transparency on project status. Tracks key metrics, shares insights, and ensures alignment on priorities and outcomes. Communicates effectively to keep leadership informed and teams engaged.

Direct Manager/Direct Reports:

• This position reports to Program Manager, Marketing Operations PMO

• This position has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

      •     The knowledge, skills and abilities typically acquired through Project Management certifications

      •     Experience with Workfront, SmartSheet, Jira or equivalent Project Management Software tool

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• 5

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No additional years of experience

Certifications:

• None

Competencies:

• Collaborates

• Communicates Effectively

• Strategic Mindset

• Project Management Expertise: Demonstrates a deep understanding of project management principles and methodologies, including initiating, planning, executing, monitoring budgets and deliverables and closing projects. This includes experience with risk management, stakeholder communication and continuous improvement practices.

• Project Management Software Proficiency:  Proficiency in the use of project management software tools and demonstrative growth in the use of project methodologies

• Cross-Functional Collaboration: Experience working within a cross-functional environment and with multiple teams to drive buy-in of diverse audiences and build collaboration

• Strategic Thinking: The ability to think strategically about project requirements and independently research and acquire necessary elements or missing details.

• Problem-Solving Skills: Must have the ability to take complex objectives/project and break them down into simplified, executable tasks

• Adaptability: Ability to quickly adjust to changing project requirements and priorities.

• Communication: Facilitate clear and effective communication among project stakeholders, ensuring that all parties are informed and aligned on project goals and progress. This includes the ability to convey complex information clearly and concisely to diverse audiences.

• Continuous Improvement: Champions continuous improvement through conducting retros, sending surveys, process review & improvements and maintaining PMO documentation.