Staff Systems Engineer (Remote)

TEXAS - VIRTUAL - TX01

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Staff Systems Engineer is responsible for leading a team of engineers designing, building, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Staff Systems Engineer you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. Staff Systems Engineers contribute to foundational infrastructure as code elements that can be reused as well as architectural diagrams and other related documentation. Staff Systems Engineers participates in the selection and lead the implementation of physical and virtual infrastructure to meet evolving enterprise and product team needs. As a Staff Systems Engineer, you will be a core player that participates and leads multiple efforts simultaneously. You are expected to build and grow the skillsets of more junior Engineers on the team.

Key Responsibilities:

25% Delivery and Execution - Leads configuration, debugging, and support for information technology solutions; Leads field and corporate rollouts of technology; Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs; Creates and optimizes specifications for technology solutions; Produces and manages purchase requests for hardware and software; Leads development of test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
30% Planning and Analysis - Researches and analyzes business trends and behavioral data to identify strategic opportunities for improvements and new initiatives; Leads the evaluation, development, and recommendation of specific strategic technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains infrastructure as code and AI models for continuous improvement; Participates in strategic project planning and management across multiple efforts; Develops formal training courses
30% Support and Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Acts as a vendor liaison, owning resourcing, issue management, and documentation; Leads the production of in-house documentation around solutions; Provides application support for software running in production; Acts as a mentor to more junior Systems Engineers; Drives converting KB articles into AI models; Drives changes to analytic models used to analyze performance

Direct Manager/Direct Reports:

This position typically reports to Systems Engineer Manager or Sr Manager
This position typically has 0 Direct Reports

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

3-6 years of relevant work experience
Professional or educational experience in multiple Information Technology disciplines
Proficiency in working as part of a collaborative, cross-functional, modern engineering team
Proficiency in troubleshooting and remediation within multiple Information technology disciplines
Proficiency with debuggers, runtime analysis, library systems, compiled programming, and software update tools
Proficiency in system and environment analysis, design, and optimization
Exposure to developing technical roadmaps including work estimation, refactoring, and modernizing legacy systems
Experience with object oriented programming languages (preferably Java), distributed computing environments, and code reviews
Experience with system security design and management
Experience with disaster recovery planning and engineering
Proficiency in operating system commands and utilities as well as scripting
Proficiency working with cloud platforms such as GCP and Azure
Proficiency in supporting a 24x7 retail operation
Proficiency with version control systems
Proficiency with CI/CD toolchain
Proficiency with production system designs including Infrastructure as Code, High Availability, and Performance monitoring
Experience with Site Reliability Engineering (SRE)

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education: