Project & Order Management Team Leader

Location:

Istanbul, Marmara, Turkey

Job ID:

R0137175

Date Posted:

2026-07-14

Company Name:

HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETI

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories.  Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Lead and manage a team responsible for the end-to-end project and order lifecycle, ensuring timely and accurate delivery of Hitachi Energy’s products and services to customers. This role focuses on optimizing operational efficiency, contributing to profitable growth, improving customer satisfaction, and fostering team development.

We seek for '’Project & Order Management Team Leader’’ who will be able to demonstrate knowledge in Hitachi Energy – Turkiye PGSV Service, Dudullu/Istanbul location.

How you will make an impact:

• Supporting Sales & Tendering departments for the sales of Service (local & export markets) and establishes effective business relations with sales executives, management and technical team members,

• Searching new alternative Forwarders with better service & price and follow-up outbound delivery with logistics providers; transportation and customs clearance agencies,

• All Order Management processes of Service (oversee and manage daily operations of the Project & Order Management team, including order processing, project planning, execution, monitoring, and closure)

• Develop, implement, and refine processes and procedures to enhance efficiency, accuracy, and customer satisfaction in project and order management. Act as a primary point of escalation for complex project and order-related issues, resolving challenges effectively and proactively.

• Lead, mentor and coach team members, fostering a high-performance culture and supporting their professional development and collaborate cross-functionally with sales, engineering, operations, supply chain, finance, and other departments to ensure seamless project execution and order fulfillment.

• Monitor key performance indicators (KPIs) related to project delivery, order accuracy, and customer satisfaction, implementing corrective actions as needed.

• Responsible to ensure compliance with applicable external & internal regulations, procedures & guidelines.

• Managers are responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background:

• Bachelor’s degree in Engineering (Preferably Electrical Engineering or Electrical and Electronics Engineering) would be considered a plus.

• Minimum 5 years of experience in project & order management preferably in Service (transformers, HV products, switchgear).

• Proficiency in both written and verbal Turkish and English language.

• Knowledge in MS Office programs and SAP modules.

• Team-oriented, analytical, and proactive professional with strong communication, planning, and problem-solving skills. Customer-focused and results-driven.

• Experience in foreign trade, service operations, and spare parts management is a plus.

More About Us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits;

*Access to a comprehensive wellbeing program,

*Private health insurance,

*Transportation allowance.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.