Office Coordinator-Transplant Surgery-Allegheny General Hospital

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW

Supports and enhances the activities of the practice by providing administrative support and coordinating daily operations.

ESSENTIAL RESPONSIBILITIES

• Coordinates and oversees clerical functions. (25%)
• Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%)
• Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%)
• Performs clerical and administrative functions such as preparation of correspondence, filing, sorting mail, data entry, faxing, and copying. Prepares and maintains reports, databases, and presentations utilizing appropriate software. (15%)
• Supports front office including registration, chart preparation, insurance verifications, precertifications, and billing functions. (15%)
• Assists with ordering and tracking of operational and clinical items. (5%)
• Performs other duties as assigned or required.
• May travel to satellite office locations to support physician(s) as required.

QUALIFICATIONS

Minimum

• 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education required.
• Experience with multiple computer software programs required.

Preferred

• Associate's Degree preferred.
• Dependent on work location, Medical Assistant program graduate may be preferred.
• Driver's license may be required.

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