Transport Services Mentor - Allegheny General Hospital - Full Time

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW

Serves as mentor to new Transport Services Associates, temporary staff, volunteers and students in the Business Center that provide patient transport duties. Transports patients, medical records, mail, specimens and equipment/materials throughout the facility.

ESSENTIAL RESPONSIBILITIES

• Mentors new hires in how to maximize customer service and provide service in the safest manner, (10%)
• Instructs new hires in properly using the Paging System to update status as tasks are assigned. (10%)
• Provides instruction in the proper transport procedures and body mechanics. (10%)
• Serves as a resource for new hires regarding Hospital and Departmental policies and procedures (20%)
• Transports inpatients and outpatients within the facility from initial start location to the destination location.(15%)
• Delivers equipment/materials and specimens to requesting department.(15%)
• Serves as a Hospital ambassador and provides information and direction to patients and visitors.(10%)
• Ensures that transportation equipment is kept clean and in good working order.(10%)

 

QUALIFICATIONS

Minimum

• Minimum of 2 yrs patient transport experience required.
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

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