Company :
Allegheny Health Network
Job Description :
GENERAL OVERVIEW
Supports and enhances the activities of the practice by providing administrative support and coordinating daily operations.
ESSENTIAL RESPONSIBILITIES
- Coordinates and oversees clerical functions. (25%)
- Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%)
- Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%)
- Performs clerical and administrative functions such as preparation of correspondence, filing, sorting mail, data entry, faxing, and copying. Prepares and maintains reports, databases, and presentations utilizing appropriate software. (15%)
- Supports front office including registration, chart preparation, insurance verifications, precertifications, and billing functions. (15%)
- Assists with ordering and tracking of operational and clinical items. (5%)
- Performs other duties as assigned or required.
- May travel to satellite office locations to support physician(s) as required.
QUALIFICATIONS
Minimum
- 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education required.
- Experience with multiple computer software programs required.
Preferred
- Associate's Degree preferred.
- Dependent on work location, Medical Assistant program graduate may be preferred.
- Driver's license may be required.
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