Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. Joining Higgsfield means becoming part of a high-impact team, at a company that isn't just moving fast, but rewriting what fast looks like.
And our Customer Experience isn't just support, it shapes how users see us, builds our community, and drives growth. That's why we need someone to own our Reddit community, shape the GenAI conversations where they're born, and be the voice that supports and connects with our users right where they hang out.
Own our Reddit community end-to-end: manage our subreddit, grow it, keep engagement high, and build the community.
Work with narratives in GenAI: spot emerging trends and understand how to work with them
Find strong authors, build partnerships with them, and run a power users program.
Manage content: set topics, find hot takes, and understand what resonates with the audience right now
An active Reddit user who understands its culture from real experience.
The ability and desire to write a lot.
An instinct for tone — you feel what works and what reads instantly as an ad and kills trust.
A sense for what lands: why one post gets a thousand upvotes and another goes negative, and how that differs across a million-member sub versus a small local one with 5,000 members.
Startup mindset and an A-player approach — you don't wait for tasks, you see what needs to be done and do it. This is not a task-based role; you fully own the result.
Your own Reddit account with history, and you write there actively.
An understanding of how the GenAI landscape works and where it's heading.
Competitive salary in USD.
On-site role in our Almaty office.
Full-time position with high growth potential.