Staff Backend Product Engineer, Customer Plans (all genders)

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The service provider will join the Consumer Mega Alliance, Consumer Core Tribe as a member of the Plans squad. As a Staff Backend Engineer, you’ll play a defining and strategic role in shaping the backbone of the mission-critical Customer Plans Domain which is currently undergoing a strategic evolution, ensuring reliability and consistency for millions of users.
The focus is not just on maintenance, but on re-architecting how millions of customers interact with the product. Tasks include providing technical leadership, fostering engineering excellence, and collaborating with senior stakeholders to align technical strategy with business objectives.

At HelloTech, flexibility and cross-functional collaboration are core to how we work. While this role is aligned to a specific Alliance, strong candidates may also be considered for opportunities across different teams or projects.

What you’ll do: The Recipe

At HelloFresh we are moving away from a model where software developers just execute tickets toward one where product engineers are trusted to own customer problems. A Product Engineer takes a problem, forms a point of view, validates it with customers and data, and ships it using AI as a force multiplier.

• Work on the architecture, design, and technical strategy for complex microservices systems, establishing patterns and best practices across multiple teams.
• Drive technical decision-making and architectural reviews, ensuring scalability, reliability, and maintainability of Plans domain. Your responsibilities will include conducting analysis, documenting detailed specifications, and ensuring that all defined requirements are traceable, verifiable, and align with the overall strategic goals and technical architecture.
• Lead critical technical initiatives and cross-team projects, collaborating with technical leadership and cross-functional partners to align technical strategy with business objectives.
• Drive the adoption of AI-powered tools and methodologies within the team to significantly accelerate development cycles and enhance output quality and efficiency. Mentor engineers, fostering a culture of precision, operational excellence thinking, and high-quality engineering in a high-paced environment.
• Take the technical lead on backend-heavy product problems, designing, building and operating the services and systems needed to deliver them reliably at scale.
• Work beyond your specialization when the problem demands it. Your specialization is your anchor, not your boundary.
• Operate what you build. You instrument, monitor, and improve your systems in production. Shipping is the beginning of the learning cycle, not the end.

What you’ll bring: The Ingredients 

• Hands-on experience working with AI tooling (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents every day. You have a practical sense of how the context you provide to AI tools shapes output quality, and how to set boundaries on AI-generated work.
• 8+ years of backend engineering experience with deep expertise in microservices and distributed event-driven architectural patterns 
• Expert-level proficiency in Go or JVM languages
• Proven track record in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations with applications and user interfaces
• Advanced experience with Docker, Kubernetes, and cloud-native architectures, including production operations at scale
• Extensive experience building event-driven architectures using message bus technologies (Kafka, RabbitMQ, SQS/SNS, etc.) 
• Deep expertise with database technologies (relational and  NoSQL), including performance optimization, schema design, and operational best practices 
• Demonstrated ability to mentor engineers and drive technical standards across teams 
• Excellent communication and collaboration skills, with experience working with senior stakeholders and distributed teams
• Meaningful experience using AI coding agents (e.g., Claude Code, Cursor, Copilot) as part of your regular workflow
• Familiarity with e-commerce, subscription-based business models, and GraphQL integration is considered a significant advantage
• You take full ownership. You have a bias to ship. You finish the last twenty percent. 
• You have product sense and are opinionated about what should be built and why, and you can back that opinion with data and user evidence
• Strong fluency in Go and hands on experience building distributed systems in production: event-driven and asynchronous flows, clear service contracts, and designing for partial failure. You operate what you build, including its observability and data layer.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

#ENGINEERING