Who We Are & What We Do
At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.
Your Career Path & Development
We are committed to your long-term growth. We invest in you through:
- Cutting-Edge AI Tooling: We equip our engineers to innovate at speed. You'll have full access to GitHub Copilot, frontier models (like Claude and OpenAI), Gemini, and other new tools as they emerge, all supported by our dedicated internal AI team.
- Continuous Learning: Sharpen your skills with full access to the entire Udemy learning database.
- Internal Mentorship: Learn from experts across our global team through tech demos, pair programming, and collaborative projects.
- Clear Advancement: We provide a framework for you to grow from one role to the next, with clear expectations and support from your manager.
- Travel: Opportunities to travel to the US for collaboration with our global teams.
What is special about this role?
The Helix Experience Team is responsible for the software platform and user experiences that supports our Participants, Providers, and Research Administrators throughout their genetics journey. We guide users from initial enrollment in our research program, through sample processing in our lab, to the return of their results and shape comprehension of their genetic outcomes. Our team works closely with Design, User Experience, Life Sciences, Bioinformatics, Data Engineering, and Solutions teams to build and maintain the software and infrastructure necessary to provide an industry-leading experience.
As a Senior Software Engineer II, you will:
- Lead projects from scoping through implementation to successful outcomes — not just output, but real impact for the business and users.
- Strategically delegate implementation to AI agents, translate technical direction into precise instructions, critically evaluate AI-generated output for production-readiness, and maintain audit-ready compliance in a regulated environment
- Explore and champion new AI tools, frameworks, and workflows; document pros/cons, best practices, and pitfalls; and create reusable prompt templates or context frameworks that elevate the entire team's AI fluency.
- Design and implement software systems for our genomic applications and services, delivering well-tested, performant, and reliable solutions that consider the full lifecycle of a project (including on-call).
- Take ownership of services and significant areas of the codebase, developing deep domain expertise and serving as a go-to technical resource for your team.
- Collaborate cross-functionally with product managers, designers, user experience researchers, scientists, and business leaders to drive meaningful outcomes.
- Proactively identify and address technical debt before it becomes a long-term problem, and encourage and enable your team to do the same.
- Mentor engineers within your team and contribute to improving engineering practices, with growing influence beyond your immediate team.
- Contribute to setting technical standards and participate in decision-making that affects teams beyond your direct sphere of influence.
About you:
- Bachelor's or Master's degree in Computer Science or a related field, or 6+ years of equivalent professional experience as a Software Engineer.
- Proficiency with distributed systems built on cloud infrastructure — AWS, GCP, Azure, or similar.
- Strong backend engineering expertise with proficiency in an established back-end language (Go, Java, Python, Scala, Rust, etc.).
- Solid understanding of software engineering best practices including testing, code review, CI/CD, and observability.
- Demonstrated ability to take a nebulous project, scope it, determine a solution and course of action, and implement and launch it with minimal external guidance.
- A strong product engineering mindset with a clear focus on customer and business outcomes.
- Experience mentoring other engineers and a track record of elevating the practices of those around you.
- Familiarity with infrastructure-as-code tooling/frameworks (e.g., Terraform, CloudFormation, AWS CDK).
- Familiarity with database design, data manipulation, and data quality techniques.
- Adaptable in a fast-paced startup environment where priorities may change quickly and frequently.
- Demonstrated willingness to learn new domains (e.g., genomics, healthcare) and associated technologies.
- Fluent in English, both written and spoken.
Pluses:
- Familiarity with frontend frameworks such as React, Next.js, Vue.js, or similar.
- Familiarity with regulated software systems in any industry (e.g., HIPAA, ISO, FDA).
- Familiarity and experience developing and architecting event-driven architectures.
- Experience with AWS technologies and serverless infrastructure.
- Experience with machine learning or AI technologies, including LLMs.
- Experience in the life sciences/pharmaceutical industry.
What We Offer: A Commitment to Your Success
We take care of our team with benefits that provide flexibility and support for your growth—what we call prestaciones superiores a las de la ley.
- Competitive Compensation: A strong base salary plus an annual performance bonus.
- Expected Helix Base: $114,750 - $155,250 MXN/monthly
- Expected Helix Discretionary Annual Bonus: 10% of your annual salary
- Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.
- Comprehensive Health: 100% employer-paid premium for our Bronze Family Health Insurance plan, with eligibility from your first day.
- Allowances & Stipends:
- Home Office Stipend: we will reimburse up to $500 USD for essential workspace items, so you are fully equipped to perform your best.
- Phone Allowance: 700 MXP monthly.
- In-Office Perks: 80 MXP daily for transport and 250 MXP daily for snacks on office days.
- Generous Time Off: Flexible vacation policy plus all national holidays.
- Hybrid & Remote Flexibility:
- Hybrid: Our office is located at WeWork - Varsovia, Mexico City. We gather intentionally in our office space once per week to work on things like pair programming/live collaboration, skillshare sessions, social segments, team lunches, and volunteering opportunities. Juárez, Cuauhtémoc, CDMX.
- Remote (for team members living 80 km or more outside Mexico City): We'll invite you to our CDMX office 3-6 times a year for key training and team meetings. These visits are a great chance to connect in person and strengthen our Helix community. Helix cover travel and accommodation.
Expected Interview Process:
1) Recruiter Screen 2) Hiring Manager 3)Technical Interview 4) Virtual Onsite
What To Expect During Your Onboarding Week:
We want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms.
What To Expect During Your First 90 days:
First 30 days: You’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.
Day 30 - 60: You’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.
Day 60 - 90: You’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.
Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.