Workplace Experience & Operations Executive (Contract)

About The Role

We are looking for a proactive Workplace Operations Executive to join our Bengaluru Workplace team on a 6-month contract. You will ensure seamless, high-quality delivery of all workplace services at our HSR Layout office — managing vendors, driving employee experience, and keeping operations running smoothly day-to-day.

Key Responsibilities

• Facilities & Workplace Operations
  • Oversee day-to-day office operations — safe, clean, fully functional environment
  • Manage soft and hard facility services across all service lines
  • Proactively resolve operational issues before they impact employees
  • Maintain AMC schedules, maintenance logs, and compliance records
• Vendor & Service Provider Management
  • Primary contact for all vendors and managed office space service providers
  • Manage vendor contracts, SLAs, onboarding, and performance review cycles
  • Drive accountability on KPIs; escalate non-conformances promptly
  • Ensure vendor compliance with Harness operational standards and safety norms
• Employee Experience & EHS
  • Champion a best-in-class in-office experience aligned to Harness culture
  • Manage helpdesk, cafeteria, meeting rooms, and front-of-house services
  • Support EHS compliance, fire drills, emergency planning, and safety audits
  • Gather and action employee feedback on workplace services

About You

• 3–5 years in facilities management or workplace operations
• Experience managing vendors and managed office space providers
• Proven vendor performance management and SLA governance
• Experience in a technology or start-up environment preferred

Additional Details

• Office Location - HSR Layout
• 6 month contract to hire
• 5 days working from office