Employee Experience & Development Lead

GSK Barnard Castle is a key secondary manufacturing site and has invested heavily in industry 4.0 state of the art, bespoke equipment to support sustained new product introductions and volume increases, and as a key supplier of some of GSK’s blockbuster products, the site contributes revenues of ~$2Bn annually.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

Job Purpose

At GSK Barnard Castle, we are focused on building a high-performing, inclusive and accountable culture that enables our people to deliver exceptional outcomes for patients. The Employee Engagement & Culture Transformation Lead will play a key role in shaping and enabling the site’s culture transformation agenda, helping leaders and teams embed the behaviours, standards and ways of working needed to support sustainable business performance, compliance and engagement.

About the Role

This is an exciting opportunity to lead the coordination and delivery of the Barnard Castle culture transformation roadmap in a site-based role, working on site five days per week. Working in close partnership with the Site Leadership Team, HR, Learning & Development, Internal Communications, Employee Resource Groups, employee representatives, trade union representatives and change champions, you will help translate site ambition into practical plans, measurable actions and visible behavioural change.

You will act as an integrator, facilitator and constructive challenger across the site, ensuring culture activity is embedded into business priorities and governance routines rather than operating as a standalone programme.

Culture outcomes remain owned by line leaders and the Site Leadership Team. This role enables, coordinates, measures and challenges progress to ensure sustainable change and clear business impact.

Key Responsibilities

• Develop and maintain the Barnard Castle Culture & Accountability Framework, translating Site Director and Site Leadership Team ambition into a practical multi-year culture roadmap.
• Define, embed and reinforce clear behavioural expectations aligned to GSK values, site priorities, leadership behaviours, standards, accountability and disciplined execution.
• Integrate culture initiatives into business priorities, governance routines, Tier meetings, Site Leadership Team reviews, business reviews and performance improvement plans.
• Establish and maintain governance rhythms, culture metrics, risks, actions and improvement plans with clear ownership, due dates, escalation routes and quarterly Site Leadership Team culture reviews.
• Use data and insight to connect culture indicators with business outcomes, including engagement, leadership effectiveness, action closure, quality culture and inspection readiness.
• Partner with senior leaders, department heads and first-line leaders to embed leadership expectations, strengthen coaching capability and improve performance conversations.
• Support ownership of standards, recognition, consequence management, escalation discipline, cross-functional collaboration and accountability for delivery, while constructively challenging inconsistent behaviours or ways of working.
• Design and enable employee voice, inclusion and engagement mechanisms including listening sessions, focus groups, pulse surveys and engagement campaigns.
• Work with HR, Internal Communications, Employee Resource Groups, employee representatives, trade union representatives and change champions to support visible action from employee feedback.
• Support a speak-up culture, psychological safety and early risk escalation while coordinating evidence-based interventions focused on accountability, ownership, leadership behaviours, inclusion, wellbeing, team effectiveness, change adoption and culture improvement.

Basic Qualifications and Skills

We are looking for professionals with strong change leadership, stakeholder management and culture transformation experience, ideally gained in a complex operational, manufacturing, pharmaceutical or regulated environment.

• Experience designing, coordinating or leading culture, engagement, behavioural change or organisational effectiveness programmes.
• Strong ability to influence senior leaders and stakeholders without direct authority.
• Excellent facilitation, communication and engagement skills across all levels of an organisation.
• Proven ability to translate strategy into clear plans, governance, measures and delivery actions.
• Strong data and insight capability, with the ability to connect people metrics, culture indicators and business performance.
• Ability to challenge constructively, build trust and operate with credibility in complex environments.
• Strong action planning and delivery discipline, including ownership, tracking, escalation and follow-up.

Preferred Qualifications and Skills

• Experience in pharmaceutical manufacturing, quality, compliance, supply chain or another regulated industry.
• Experience working with employee representatives, trade union representatives, change champion networks or employee resource groups.
• Knowledge of leadership development, coaching, performance management, inclusion, employee engagement and continuous improvement approaches.
• Experience operating in a matrix organisation and partnering across HR, communications, learning and development, operations and functional leadership teams.
• Programme management experience, including roadmap development, governance routines and benefits tracking.

Closing Date for Applications:  Tuesday 21st July (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive

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