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Job Purpose
To provide support to the global network of VQMS User Communities with standard activities to ensure business continuity and efficient system usage, including, user issue resolution, reporting from VQMS, training, communications and supporting business change management.
The purpose of the role is to support effective data management and alignment between VQMS and associated applications including, but not limited to, Code Orange, Formatted Output Reports and interfaces.
Key Responsibilities
• Manage VQMS Searching, Reporting and Dashboards providing user support/training, maintenance of existing and creation of new as required.
• Single Point of Contact for inspection support regarding reporting from VQMS.
• Own the VQMS Formatted Output Reports and ensure they remain aligned to business processes.
• VQMS Business Lead for the alignment between VQMS and Code Orange working in close partnership with Business Leads and Code Orange Technical Leads.
• Drive Standard Work Activities for VQMS including data changes (List of Value; Bulk data changes), access management, External Auditee review and approval, and general user support/issue resolution and action of the VQMS Mailbox.
• Drive the VQMS Access Review Process.
• Drive rapid resolution of issues escalated from the VQMS User Community.
• Complete ALM testing to support VQMS configuration releases.
Experience Required
• Minimum Batchelor Degree in Science or Business Administration or able to demonstrate equivalent level of knowledge/experience.
• Global applications, Quality processes and data reporting to support a global network of customers on an enterprise application.
• Experience in pharmaceutical/biological manufacturing or other highly regulated environments to understand the required compliance aspects.
Skills
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
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