Junior PS Operations Analyst
GSK
Junior PS Operations Analyst, Americas SC Actions Summary with Spanish and English
Support day-to-day operational activities within the PS function to ensure timely, compliant delivery of products and services. Execute transactional tasks, maintain accurate records, coordinate with internal and external stakeholders, and escalate issues in accordance with SOPs and regulatory requirements.
Key responsibilities:
- Execute operational transactions including order processing, shipment coordination, inventory updates, and sample management.
- Maintain data integrity and traceability through accurate system entries (ERP/WMS/CRM) and documentation.
- Monitor operational KPIs and produce regular status reports and dashboards for the Operations Lead.
- Prepare and verify shipment documentation (BOLs, packing lists, certificates) to ensure compliance with internal procedures.
- Log and coordinate responses for deviations, incidents and CAPAs with Quality and Compliance teams.
- Serve as a primary contact for routine queries from internal stakeholders and third‑party logistics providers; escalate complex issues promptly.
- Participate in continuous improvement initiatives (5S, Kaizen) and support process standardisation.
- Provide backup support for basic planning activities such as replenishment requests and demand reconciliation.
- When assigned to reporting activities, Tier 1 personnel must report to and liaise with the Global LTI Team upon commencement and throughout the reporting process.
Basic qualifications:
- Fluent in Spanish and English
- 0–3 years’ experience in operations, supply chain, logistics or customer service; experience in a regulated environment preferred.
- Familiar with Microsoft Excel
- Strong attention to detail and demonstrated ability to follow SOPs and work instructions.
Preferred qualifications:
- Prior exposure to pharmaceutical, biotech or healthcare operations.
- Experience with data visualisation tools (Power BI, Tableau) is a plus.
Skills & competencies
- Clear, professional communication and stakeholder management.
- Organized, reliable, and able to prioritize competing tasks under tight deadlines.
- Problem‑solving mindset with appropriate escalation discipline.
- Team player with a continuous improvement orientation.
- Flexibility to support occasional after‑hours activities (shipping windows, vendor coordination).
Benefits:
- Career at one of the leading global healthcare companies
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach
- Extensive support of work life balance
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.
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GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
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