Senior Platform Developer, Commercial Systems - Salesforce

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

At Grabber Technology Solutions (GTS), we improve the technology experience for every Grabber. Our mission is to empower our team with seamless solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric development and technology at Grab, come join us and help shape the future of technology.

You will report to the Commercial Systems Technical Architect, and work onsite at our office in Bangalore.

Get to Know the Role

You will play a critical role in Salesforce Platform Design & Architecture and lead a team of external developers and consultants on an exciting journey to enhance our Salesforce platform and improve adoption.

We are looking for a Senior Salesforce Platform Developer specialising in Commercial Systems (Salesforce) to join our team. You will;

• Lead the development of advanced Salesforce solutions for our commercial systems
• Design custom applications using Apex, Visualforce, Lightning Web Components and AgentForce
• Integrate Salesforce with external systems and APIs to refine business processes
• Improve existing Salesforce implementations for performance and scalability
• Mentor junior developers and provide technical guidance on best practices and design patterns
• Participate in code reviews and ensure adherence to coding best practices
• Troubleshoot and resolve technical issues in production environments
• Stay up-to-date with the latest Salesforce features and releases, recommending improvements to our systems

The Daily Activities

• Individual contributor who will also lead a team of internal/external Salesforce developers spread across different regions.
• Guide software architecture and enterprise capabilities, and design complex solutions.
• Requirement Analysis, effort estimation, promoting best practices recommendations, Solutions presentation, and collaboration.
• Support in creating business and technology roadmaps with Business CRM and Operations (BCO), Procurement & GTS leadership.

Qualifications

Essential Requirements

• At least 5 years of relevant Salesforce experience, with all Out Of Box capabilities the Salesforce platform offers, including large-scale SFDC applications, Sales Cloud, Service Cloud, and Community Cloud modules.
• Application design skills combined with data, integration, and security architecture skills.
• Experience in larger-scale Salesforce implementation, configuration and customisation.
• Proficiency in programming and debugging with Apex, including Apex triggers.
• Familiarity with Web Service Integrations using REST API and SOAP API, along with experience with Authentication mechanisms and Handling Large Data Volumes.
• Knowledge of the Shield Platform, Lightning Aura/LWC frameworks, VF Pages, and Communities, along with an understanding of Security aspects of Salesforce applications and fundamentals in Cyber security.
• Experience in CI/CD platforms, statistical code analysis tools, and deployment activities like Gitlab, Copado, Jenkins, and Ant tool.
• Debugging issues with Visualforce, Lightning components, Flows / Processes, Lightning page performance, SOQL performance, and API integrations.
• Experience with Agile methodologies and knowledge of Object-Oriented Programming languages and concepts.

Desirable Requirements

• Salesforce-certified Application or System Architect.
• Experience working with CPQ, Marketing Cloud, Pardot, and AppExchange (DocuSign CLM)

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.