Regional Head, Agency Partnerships

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Our Regional Managed Enterprise team leads partnerships and accelerates growth with Grab's largest regional merchants, clients, and agencies. We are critical to Grab's vision of becoming Southeast Asia's super app by being indispensable partners to our most strategic regional accounts. Our focus is on driving business and commercial growth across the entire OneGrab ecosystem. We develop business strategies that allow us to serve our largest strategic partners, believing in creating mutually beneficial collaborations that enhance their business offerings and positively improves customers' lives.

Get to Know the Role

As part of the Regional GrabAds leadership team, you will lead the strategic evolution of our Agency business. You will partner with a portfolio of the world's largest media agencies as well as independent or specialist agencies to drive commercial growth for GrabAds. This is a "builder" role, you will be expected to think in scaled systems, creating frameworks from scratch that enable local sales and marketing teams to drive adoption and utilization of Grab's advertising suite.

This is a fully onsite role, at our Singapore's One North office and will be reporting to the Regional Executive Director Strategic Accounts, Multi-Vertical

The Critical Tasks You Will Perform

• Scaled Systems and Ecosystem Building

  • Design and implement scalable commercial frameworks and agency programs from scratch that can be replicated across all eight Grab markets.
  • Partner deeply with local sales and marketing teams to drive the regional adoption of new agency tools, ensuring high utilization of GrabAds' enterprise features.
  • You will require "future proofing" our agency business thinking through issues like tool integrations, enablement & certifications, in partnership with relevant cross functional partners e.g. sales enablement, marketing etc.
     
• Agency Leadership and Strategic Growth
  • Lead and grow a portfolio of key Agency Partnerships across the region, securing both short term strategic campaigns and long term Joint Business Plans (JBPs).
  • Act as the primary regional point of contact to build and strengthen high level relationships with C suite decision makers at major holding companies.
  • Lead quarterly business reviews (QBRs) and account development plans to ensure Grab remains a top tier priority for agency investment. Trading deals are now table stakes and only effective if there is true buy-in by the business teams so you will use your commercial acumen to find innovative and sustainable ways to grow our agency business.
     
• Enablement and Thought Leadership
  • Run effective training, content, and learning programs to "evangelize" GrabAds within media agencies, moving beyond simple sales to deep (Grab) ecosystem enablement.
  • Develop scaled one-to-many programs/initiatives to elevate Grab Ads as a strategic and preferred partner for agencies
  • Represent GrabAds in the broader advertising community by participating in industry events, panels, and keynote sessions.
  • Collaboration with internal partner teams across Grab (e.g., Sales Managers, Sales Enablement, Marketing, 
  • Act as the "voice of the agency" internally, lobbying for the features and product enhancements that our partners need to succeed.
     
• Team Leadership and Mentorship
  • Lead a small team of high performing, experienced Agency Partners, fostering a culture of high throughput and accountability.
  • Hit quarterly sales and performance targets through disciplined pipeline management.

Qualifications

What Essential Skills You Will Need

Experience and Domain Expertise

• Senior Agency Management Background: 10 plus years of experience at a media publisher, advertiser, or agency, with a deep understanding of how global media holding companies operate.
• Domain expertise: Good understanding of Media agencies ways of working, media planning & buying processes 
• Commercial acumen - Strong understanding of agencies commercial frameworks, and pricing models.
• Proven Systems Builder: A demonstrated track record of building commercial systems or programs from scratch and collaborating cross functionally to drive their regional adoption.
• Leadership: At least 5 years of experience in team management and people development in an accelerated growth environment.
• Market Knowledge: In depth knowledge and a ready made network of decision makers at large agencies and advertisers across Southeast Asia.

Technical and Strategic Skills

• Data Driven Approach: Excellent interpersonal and stakeholder management skills with a reliance on data to drive consultative selling.
• Entrepreneurial Mindset: A self starter mentality with a can do attitude, specifically comfortable navigating unstructured environments to make progress.

Communication and Influence

• Executive Influence: Proven ability to leverage executive relationships and internal sponsors to deepen GrabAds' penetration into key agency accounts.
• Executive Communication: Ability to provide high level briefs and updates for GrabAds internal leadership, distilling complex agency dynamics into actionable insights.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.