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Platform Customer Engineer, Healthcare and Life Sciences, Google Cloud
GoogleSan Diego, CA, USA10+ years
Apply Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Diego, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Experience with machine learning model development and deployment.
Preferred qualifications:
- Experience in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Security, Networking, Migrations, or SAP.
- Experience managing the entire sales cycle.
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience in defining the delivery and consumption plan and transitioning it for execution.
- Experience in migrating applications and services to cloud platforms.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to customers. You will help prospective, existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying ways to multiply your impact and the impact of the team as a whole.
You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Own the technical account plan and strategy by participating in planning and supporting targeted sales motions.
- Leverage combined expertise in sales, programming, and solutions architecture to demonstrate the value of Google Cloud Platform through complex demos, pilots and in-depth workshops.
- Design cross-pillar solutions, secure technical wins, define initial delivery plans for customers, and lead technical engagement throughout the solution phase.
- Support the post-sales transition by managing pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.