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Customer Success Manager, Google Marketing Platform
GoogleSunnyvale, CA, USA8+ years
Apply For Mexico and Argentina Applicants:
Please submit your resume in English - we can only consider applications submitted in this language.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mexico City, CDMX, Mexico; Buenos Aires, Argentina.
For Mexico Applicants:
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in sales, business development, advertising, account management, marketing, or consulting.
- Experience working with advertisers, agencies, or clients.
Preferred qualifications:
- Master’s degree in a business related field.
- 4 years of experience managing digital marketing/advertising campaigns, and managing relationships with clients, customers, or agencies.
- 3 years of project management experience.
- 2 years of experience working in a complex, matrixed organization.
- 2 years of experience in a leadership role without direct reports or 1 year of experience in a people management or team leader role.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Marketing Platform (GMP) is a centralized organization within large costumer sales under Google's Global Business Organization, supporting Americas.
Google Marketing Platform is core to Google strategy and uniquely situated to help shape how companies grow their businesses in the digital age. Our mission is to provide the world’s largest advertisers with Google tech, ranging from media buying platforms, advanced analytics and optimization systems (GMP).
Responsibilities
- Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
- Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
- Plan for, and achieve, business growth targets, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
- Build an in-depth knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.