Loading
G
Technical Program Manager, Workspace Monetization
GoogleSingapore5+ years
Apply Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 5 years of experience in program management.
Preferred qualifications:
- 5 years of experience managing cross-functional or cross-team projects.
- Experience working in SaaS or subscription-based business models, with a deep understanding of recurring revenue streams or enterprise customer lifecycles.
- Experience in software development workflows (code review, testing) and define quality metrics for automated systems.
- Experience managing end-to-end product lifecycles and large-scale rollouts.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Google Workspace is home to billions of users and millions of businesses. The Workspace Monetization (Commerce and Admin Experience) team is at the heart of our commercial strategy and enterprise customer lifecycle.
As a Technical Program Manager on this team, you will lead complex, cross-functional programs that define how we monetize the next generation of AI-powered productivity.
Our team is responsible for the end-to-end customer lifecycle journey in Workspace. We focus on developing value-capture strategies, managing usage limits, mitigating abuse, optimizing purchase flows, and minimizing customer churn for millions of global businesses. Building core infrastructure for metering, billing, and invoicing based on SKUs and resource consumption. Modernizing our enterprise administration platforms, advancing mobile administration tools, and deploying AI agents and assistants to streamline IT operations. Building robust auditing and reporting platforms, deploying AI-driven diagnostics, and designing seamless migration and onboarding pathways for enterprise and small business customers.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
- Prioritize program goals, understand and translate other stakeholders’ needs into program goals and prioritized deliverables with minimal assistance, and contribute to decisions on prioritizing goals and deliverables.
- Define the scope of projects and develop, execute, or manage project plans for supported programs.
- Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
- Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain and enhance business, operational, and management dashboards. Build relationships and manage complex dependencies across core product teams, Payments, Risk, Legal, and Privacy departments.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.