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Engagement Manager, gTech Ads
GoogleWest Memphis, AR, USA8+ years
Apply Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; San Francisco, CA, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in a project management or a customer-facing role.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 10 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 5 years of experience in a technical leadership role with/without direct reports.
About the job
As an Engagement Manager, you will be key to creating an excellent end-to-end experience for Google’s top Ads clients, by being accountable for gTech service delivery, product aligned growth plans, and enabling Sales objectives. gTech Engagement Managers serve as a unified services partner who design and orchestrate gTech end-to-end services, and represent gTech Ads to sellers and client executives. gTech Ads is a team of thought leaders, addressing our clients’ complex business challenges, and program managers, designing plans and gathering resources to help accomplish our ambition for excellent end-to-end experience. The Engagement Manager plays a complementary role to sellers, through their technical, media and product skills. They act as the bridge between Google Ads and Client Business Objectives (CBOs).
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Act as a trusted technical and product advisor to Google’s top Ads clients' leadership, understand how technology and media solutions address their business challenges and architect account plans to deliver return-on-investment.
- Develop product-anchored client growth plans that promote product adoption in an AI-led ads ecosystem, navigating technical complexity and media commerciality while building trusted relationships.
- Design curated account and service plans (such as Platinum Services Plans) by aligning solutions and resources to client focus areas and scoping projects across technical, product integration, and media services.
- Orchestrate the delivery of services and solutions in collaboration with regional execution teams, manage client-facing engagements and proactively address customer escalations.
- Drive strategic planning and resource prioritization, conducting regular progress debriefs with clients and sales partners to gather business insights and optimize execution.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.