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Director, Trust and Safety, Trusted Experiences, DeepMind
GoogleChicago, IL, USASenior15+ years
Apply Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA; San Francisco, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Seattle, WA, USA; Washington D.C., DC, USA.- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 15 years of experience working in the tech industry or a research, policy, legal, or operations field.
- Experience leading global teams, working across multiple regions.
Preferred qualifications:
- Advanced degree (e.g., Master's, PhD, MBA) in a related field (e.g., Analytical, Technical, Legal, Operations Management).
- Experience leading cross-functionally with multiple senior stakeholders and an ability to influence at all levels of the organization.
- Ability to apply systems thinking to analyze complex problems, identify interdependencies, and develop holistic solutions with high business impact.
- Exceptional executive communication skills and judgment to partner effectively with senior leaders, functions and influence end-to-end design, launch, and enforcement outcomes. Ability to synthesize information to bring clear recommendations to drive decision-making and impact inline with T&S business goals.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As Director for Trusted Experiences, DeepMind (GDM), you'll define the outlook and strategy, enable strategic, technical, and operational aptitude, and cultivate a team culture by growing leaders for tomorrow. You will understand the user's point of view and are passionate about driving complex business decisions to appropriately balance unlocking the opportunities of AI while also mitigating risk - and enable our large global team to do the same. You will work cross-functionally with Engineers and Product Managers to navigate AI safety issues in a dynamic environment.
In this role, you will ensure user trust and safety for the GDM products and for Google as a broader brand and company. You will be a leader who possesses the ability to work globally and cross-functionally with internal stakeholders through relationship building, influence, and communication. You will deliver systems-wide solutions.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $264000 - $366000 (USD) + 30% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Work closely with a global team to drive the responsible launch of GenAI models and products in partnership with internal and external stakeholders, defining metrics, strategic planning, and development for the team.
- Drive strategic abuse prevention solutions and scaled enforcement through automation and innovation, enabling ML technologies to scale, building analyst teams, partnering with senior executive stakeholders and information advocacy during challenging times.
- Manage abuse prevention, risk assessment, mitigation and enforcement on policies and guidelines for GDM products.
- Drive organizational-wide impact and be committed to the mission of enhancing trust with our users and protecting them from abuse. Lead and influence decision-making for organizational strategies across a senior stakeholder team.
- Foster an innovative culture for a global team, drive execution, attract and develop existing leaders toward their career goals.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.