Loading
G
Customer Engineer, Cloud AI, Media and Entertainment
GoogleBelo Horizonte, State of Minas Gerais, Brazil4+ years
Apply Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
This role may also be located in our Playa Vista, CA campus.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in industry or a customer-facing or support role.
- Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), or integrating models into autonomous workflows via advanced API prompting or RAG.
- Experience with machine learning model development and deployment.
- Experience using programming languages to design demos, prototypes, or workshops for customers.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
- Experience in architecting and developing software or infrastructure for scalable, distributed systems.
- Experience developing and deploying Generative AI applications, with a focus on implementing RAG pipelines, integrating vector databases, and orchestrating LLM interactions via APIs.
- Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., LLMs, Diffusion and Multimodal Models).
- Familiarity with Media and Entertainment AI uses cases and workflows.
- Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Practice Customer Engineer (CE) for Media and Entertainment with a specialty in Cloud AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our product areas, in partnership with Platform CEs, to be writing code to developing prototypes, proofs-of-concept, and demos to promote new, specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development.
In this role, you will use your excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend business prowess, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $104000 - $151000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
- Combine business strategies and development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
- Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
- Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
- Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.