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Customer Engineer III, Outcome, GCP, Google Cloud
GoogleAustin, TX, USA10+ years
Apply The application window will be open until at least July 29, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Boulder, CO, USA.- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, presenting to, or managing technical stakeholders or executive leaders.
- Ability to travel up to 25% of the time as needed.
Preferred qualifications:
- Experience selling technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
- Experience with Google Cloud products and differentiation from competition.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
- Experience implementing multi-agent systems using frameworks (e.g., A2A, LangGraph, CrewAI, AutoGen).
- Experience navigating the startup life-cycle, from initial prototyping with AI Studio to scaling and achieving product-market fit on Vertex AI.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.
In this role, you will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.