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Customer Solutions Engineer, gTech Ads Solutions Engineering (English, Portuguese)
GoogleNew York, NY, USA3+ years
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
- Ability to communicate in English and Portuguese fluently to engage with clients in the region.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience working with ad tech products - ad server, demand-side platforms (DSPs), data management platforms (DMPs), and web analytics and understanding of engineering solutions built for scale.
- Experience working in the ad space first party data onboarding and activation, measurement and data modeling, video and search advertising.
- Excellent business communication skills.
- Excellent project management, team-work and leadership skills; analytical capabilities and demonstrated ability to formulate data-driven proposals.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
The gTech Ads Solutions team takes a creative, collaborative, and customer-centric approach to provide consulting and solutions to advertisers. Within gTech Ads Solutions, the Ads Solutions Engineering (ASE) team leverages technology to build and scale advertising solutions to customers/agencies across industries and segments. Through technical implementation, optimization, and engineering solutions, we help customers/agencies achieve their business goals while building long-term tech and marketing capabilities.
As a Customer Solutions Engineer, you will develop innovative solutions to the business problems faced by Google Customer Solutions (GCS) advertisers. You will have the unique opportunity to leverage your wide-ranging experience and skill-set to identify trends and develop groundbreaking new solutions to reach thousands of advertisers and drive business goals.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Identify and build a series of solutions and best practices at a global level to be used by GCS customers globally.
- Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to thousands of customers globally.
- Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
- Experiment with new technologies to develop solutions where existing Google products cannot help.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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