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Account Strategist, Mid-Market Sales, Google Customer Solutions (Mandarin, English)
GoogleSydney NSW, Australia2+ years
Apply Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shenzhen, Guangdong Province, China; Shanghai, China.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in sales, marketing or business analytics at an agency, technology, or media company.
- Ability to communicate in Mandarin and English fluently to support local clients.
Preferred qualifications:
- Experience with sales in a technology, advertising, media sales, or internet environment.
- Experience in managing multiple accounts simultaneously while paying attention to detail.
- Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
- Ability to grow in a fluid environment.
- Excellent problem-solving and thinking skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Develop customers business and manage scaled product adoption and growth.
- Work towards goals while prioritizing and delivering customer experience to Google's agencies and advertisers.
- Implement creative ways to improve the agency and customer relationships and share performance enhancing suggestions.
- Manage business growth and productivity goals, and drive in quarter business growth and product adoptions.
- Provide advice and help our advertisers get the investment return on their advertising by working in a consultative role with account strategist.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.