Instructional Documentation Specialist and Training Facilitator (Hybrid)
RTXDate Posted:
2026-05-07Country:
United States of AmericaLocation:
US-CT-FARMINGTON-0004 ~ 4 Farm Springs Rd ~ 4 FARM SPRINGSPosition Role Type:
HybridU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The Instructional Documentation Specialist and Facilitator is responsible for developing clear, concise learning materials and supporting facilitator‑led training sessions. This role blends strong instructional documentation skills with the ability to deliver engaging, interactive learning experiences. The ideal candidate understands foundational education and design principles and can create content that is visually clear, easy to follow, and practical for learners to apply. Success in this role requires excellent verbal and written communication skills, along with the ability to support effective learner engagement across Business Solutions initiatives.
What You Will Do
Develop and maintain high‑quality instructional documentation that supports defined processes and business needs.
Ensure content meets established quality, accessibility, and branding standards.
Create and update materials such as Quick Guides, Process Guides, Workflows, Infographics, Facilitator Guides, assessments, activity sheets, and rubrics.
Audit existing documentation and update materials to reflect current processes, policies, and systems.
Implement updates promptly based on audit findings or process changes.
Collaborate with subject matter experts, project teams, and stakeholders to gather requirements and validate content accuracy.
Ask clarifying questions to ensure documentation is complete, accurate, and aligned with defined needs.
Facilitate onboarding and bi‑weekly training sessions, presenting content clearly and adapting to diverse learning styles.
Lead discussions and activities that reinforce skills, build confidence, and support learning objectives.
Maintain learner engagement by managing group dynamics and providing clear, accurate answers to questions.
Maintain the training calendar in coordination with the lead facilitator.
Qualifications You Must Have
A University Degree and minimum 5 years prior relevant experience, or An Advanced Degree and minimum 3 years of experience.
5+ years of experience gathering and synthesizing information from subject matter experts (SMEs) to write clear, concise step‑by‑step instructions, workflows, and user guides.
5+ years of experience simplifying complex or technical information for non‑technical audiences.
5+ years of experience with Microsoft Office tools, including advanced PowerPoint skills.
Qualifications We Prefer
Experience using virtual training platforms (e.g., Zoom) and interactive tools (e.g., polls, chat, breakout groups).
Experience using, managing, and maintaining SharePoint sites.
Familiarity with screen‑capture tools (e.g., Snagit).
Ability to review learning data, assessments, and feedback (including MFA) to improve facilitation approaches.
Knowledge of facilitation techniques that encourages participation and improves knowledge retention.
Excellent grammar, editing, and proofreading skills.
Skilled in managing group dynamics and sustaining learner focus.
Comfortable answering questions in real time and providing supportive, clear guidance.
Ability to create and maintain a positive, inclusive, and welcoming learning environment.
Strong analytical, critical‑thinking, and problem‑solving abilities
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX, Farmington, CT, Charlotte, NC, or Cedar Rapids, IA.
Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms