Senior Operations Quality Manager

Date Posted:

2026-04-15

Country:

United States of America

Location:

US-AR-CAMDEN-181-CUST ~ 181 Bear Rd ~ BEAR, Highland Industrial Park (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

What You Will Do

• Lead, coach and mentor stakeholders in routine settings and difficult situations.
• Manage QA team in performing to expectation and mentoring employees in talent enhancement and new systems and processes.
• Guide/Support RTX Customer Oriented Results and Excellence (CORE) projects.
• Establish baseline factory metrics (e.g., scrap, rework, FPY), identify key drivers, forecast future demand, and highlight improvement opportunities.
• Partner with Manufacturing teams to align on top priorities using baseline data and forecasts to drive containment, root cause analysis, and corrective action implementation.
• Conduct process walks, operator observations, and lead manufacturing team discussions to reduce process variation and improve performance.
• Lead Advanced Product Quality Planning (APQP) initiatives, including PFMEA, Control Plans, and SPC, using baseline metrics and projected demand.
• Identify supplier escapes or issues and ensure proper containment and feedback to the Supplier Quality Management team.
• Verify and validate implemented improvements to assess effectiveness.

Qualifications You Must Have

• Requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study, and a minimum of ten (10) years prior relevant engineering experience or seven (7) years with an advanced degree
• Relevant experience is manufacturing experience in one of the following processes (assembly, inspection, test) 
• Experience applying and adhering to Commercial and Aerospace / Defense regulations and/or standards IS09001, AS9100, AS9102, AS9145.
• Experience in audits, interacting with customer(s), and Quality Management Systems.
• Previous experience working in cross functional process improvement teams. 
• Experience in team or project management / leadership
• The ability to obtain and maintain a U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. 

Qualifications We Prefer

• Strong familiarity with ISO 9001, AS9100, AS9201, Six Sigma, Customer Oriented Results and Excellence (CORE) or Lean experience/tools, associated tools, and ASQ Certifications
• Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques.  
• Experience with industry technical standards, interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control 
• Previous experience to identify issues and baseline shifts quickly, performing DOE analysis, Failure Modes and Effects Analysis and initiating involvement of Process and Product Engineers to resolve.
• Proven success managing professionals with engineering backgrounds, building, and leading high performing teams and achieving business goals and objectives.
• Excellent collaboration, verbal and written communications and interpersonal skills; ability to effectively persuade and influence through positive communications with stakeholders, team members, suppliers, management
• Experience communicating complex engineering issues to all levels of the organization in a professional, engaging, and conclusive manner. 
• Experience leading Systemic Root Cause Analysis and Corrective Action activities.
• Experience with SAP/PRISM or other Enterprise Resource Planning (ERP) Tool

Learn More & Apply Now

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Relocation Eligibility: This position does provide relocation assistance for eligible new hires.

Clearance Information:

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

#LI-Onsite

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms