Supervisor Special Investigations

In this leadership role, you’ll guide and support critical Special Investigations Unit (SIU) functions—including risk assessment, program management, investigative operations, and process improvement. You’ll lead a team focused on identifying and preventing fraud while ensuring work is completed efficiently, accurately, and in compliance with regulations.

Office Location

This position is a hybrid position and will be located at our Richardson TX office.

2280 N Greenville Ave., Richardson, TX  75082    

Salary

• $86,100-$100,000

Benefits

• Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).  
• Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).  
• 401(k) with up to 6% match, vested immediately.  
• GEICO Strive, upfront tuition assistance program (up to $5,250 annually).    
• Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.   
• Office Location:  2280 N Greenville Ave., Richardson, TX  75082    

Minimum Job Requirements

• Must have 1 year of prior SIU experience (Prior SIU supervisory experience preferred)

What You’ll Do

• Lead and develop your team
  Hire, coach, and support SIU associates. Provide performance feedback, guide career development, and make decisions on compensation, promotions, and, when needed, corrective action.

• Drive operational excellence
  Ensure work is completed accurately and on time by providing direction, removing obstacles, and prioritizing team efforts.

• Oversee fraud investigations
  Guide investigations into suspected fraud, ensuring thorough, compliant, and timely case handling.

• Leverage data and insights
  Oversee the use of information and analytics to assess credibility, identify patterns, and support investigative outcomes.

• Partner with external agencies
  Serve as a key point of contact with law enforcement, NICB, and other investigative organizations. Coordinate referrals and support criminal case development.

• Coach and train others
  Provide ongoing training and mentoring to your team, and educate broader business partners on fraud prevention and security best practices.

• Ensure compliance and reporting
  Oversee state-specific requirements, fraud plans, and reporting obligations. Ensure all investigative activity aligns with regulatory standards.

• Guide case decisions and outcomes
  Help determine next steps in investigations, including escalation, restitution, or prosecution.

• Support analytics and auditing functions
  Oversee investigative analytics and centralized auditing teams to ensure adherence to company guidelines and processes.

• Collaborate and adapt
  Contribute to broader team goals and take on additional responsibilities as needed.

What You’ll Bring

• Strong leadership and people management experience
• Ability to manage complex investigations and make sound decisions
• Experience working with law enforcement or regulatory agencies (preferred)
• Strong analytical and problem-solving skills
• Excellent communication and coaching abilities
• Ability to prioritize, multitask, and work in a fast-paced environment
• High attention to detail and organizational skills
• Comfort handling complex situations and resolving conflicts

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination a