Customer facing
Lead complicated projects and drive strategic account execution by adapting a proactive approach to identify risks to project success and create and maintain a project risk log; develop effective action plans for resolution as early as possible.
Provide leadership to customer issue resolution in the technical capacity to improve contribution margin, site quality, vendor selection and safety
Drive customer satisfaction and process productivity during the installation process ensuring that installations & trainings are completed in a timely and quality manner in accordance with defined global standards, milestones and customer satisfaction matrix
Internal
Provide guidance and drive closure of project issue resolution to internal stakeholders through timely escalation o fissues.
Act as key technical liaison to country cross functional teams – Sales, Modality, Services, OTR, Design Center, to drive continuous process excellence, including quality and safety for the respective projects assigned .
Regional
Drive/Participate in weekly coordination meeting and drive process improvement in technical arena regionally and globally
Review regional & country technical process to drive down GE costs - OCCR, installation costs, construction costs, etc.
Additional and ad hoc projects and tasks assigned by manager.
Qualifications/Requirements:
Bachelor’s degree or equivalent technical field experience, majoring in BioMedical Engineering, Electrical Engineering, Mechanical Engineering, Mechatronic Engineering, Automation Engineering, Civil Engineering or related field.
5 years experience in cross-functional for project integration, sale and service support.
Strong project management skills are required.
Knowledge in construction field (civil, structural, architectural, electrical and HVAC) with local regulation and global standard codes is preferred.
Ability to work independently and prioritize multiple priorities to meet scheduled completion dates, execute multiple commitments within the constraints of environment and customer expectations.
Resourcefulness, commitment, interpersonal, communication and negotiation skills.
Must have a valid driver's license.
Must be willing and able to travel regularly, flexible schedule and including overnight when necessary.
Working knowledge of Microsoft Windows and Office Applications
Knowledge of AutoCad or other Designing tool
Fluent (oral and written) in English
Desired Characteristics
Background in healthcare medical equipment project management and installation.
Construction field experience for hospital construction such as civil work, structural, HVAC and clean room is desirable.
Multitasking abilities to drive critical issues simultaneously.
Independently lead a customer through all aspects of design and requirements.
Experience in managing people and tasks.
Experience working with cross functional teams
Professional Certification is a plus
Experience working for a Multinational company is a plus
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Relocation Assistance Provided: No