Job Description Summary

Ensure the quality, reliability, and efficiency of International Service Operations reporting.
Drive adherence to standards, develop people and processes, and manage resources and budget effectively. Ensure the team has the capabilities, tools, and frameworks needed to deliver on professional services commitments.

Assurer la qualité, la fiabilité et l’efficacité des rapports liés aux opérations de services internationaux.
Garantir le respect des normes, développer les équipes et les processus, et gérer efficacement les ressources et le budget. Veiller à ce que l’équipe dispose des compétences, des outils et des cadres nécessaires pour tenir les engagements liés aux services professionnels.

Job Description

Strategy & Leadership

• Define and execute the BI and analytics strategy aligned with business goals.

• Provide thought leadership on leveraging data to drive operational and commercial outcomes.

• Use sound judgment to solve moderately complex operational, technical, or process challenges.

• Partner with Operations, IT, AI, Service Sales, Marketing, and Finance to translate business needs into actionable BI solutions.

• Challenge and validate information quality, using multiple sources to drive sound decisions.

Project & Delivery Management

• Manage intake, prioritization, and triage of BI requests for visibility and stakeholder engagement.

• Oversee planning, execution, and delivery of BI and service‑related projects across platforms and functions.

• Ensure proper project governance, communication, process improvement, cost control, and quality standards.

Team Management & Communication

• Lead, coach, and develop a high-performing BI & Analytics team.

• Foster a culture of continuous learning, data‑driven decision-making, and talent retention.

• Build consensus, communicate complex topics clearly, and coordinate cross-functional initiatives.

Technical & Data Oversight

• Provide oversight on data architecture, system scalability, reporting structures, and BI tools.

• Oversee dashboards, scorecards, and reporting frameworks to monitor performance.

• Ensure best practices in data governance, accuracy, integrity, and consistency.

• Drive advanced analytics (e.g., predictive models, AI‑based insights) to identify opportunities and inform strategy.

• Evaluate and manage BI tools, platforms, and vendor relationships.

• Stay current on industry trends and integrate them into system and process enhancements.

Required Qualifications

• Master’s or Bachelor’s degree from an accredited university or equivalent experience.

• Experience in Healthcare Services and Services Project Management.

• Strong knowledge of GEHC applications (Smax, GLProd, SFDC, Siebel, eOM, MyOrders, etc.).

• Expertise in SQL, data warehousing, data quality, ETL/ELT processes.

• Advanced proficiency with BI tools (e.g., Power BI)

• Advanced proficiency with automation, software development and support

Desired Characteristics

• Strong oral and written communication skills; ability to plan, document, and execute programs.

• Demonstrated analytical and problem‑solving abilities.

• Passion for optimizing user interfaces, improving tool usability, and driving user adoption.

• Proven team management experience and strong leadership skills.

Inclusion and Diversity:

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviours:

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards:

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information