Job Description Summary

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.


The Order Management (OM) Specialist manages customer orders of moderate to high complexity with increased autonomy. This role owns end-to-end execution for assigned products, customers, coordinating cross-functional activities to ensure timely delivery, accurate billing, and compliance with contractual and regulatory requirements. The role serves as a primary operational contact for sales and internal stakeholders.

Job Description

Key Responsibilities

• Independently manage execution of assigned orders, including complex configurations, multiple delivery milestones, or enhanced revenue recognition requirements
• Act as the main point of contact for sales teams for order execution queries and escalations
• Own backlog and date management for assigned scope, collaborating with factories, logistics, regulatory, and customs teams
• Plan and execute billing and delivery activities, ensuring adherence to applicable revenue recognition principles
• Ensure contractual, regulatory, and compliance requirements are met throughout the order lifecycle
• Execute and monitor daily operational KPIs for assigned scope
• Independently manage closure of partial and concession shipments
• Identify operational issues and proactively resolve them within defined authority levels
   

Required Qualifications/ Technical skills

• Degree in Business, Supply Chain, Business & Administration
• 3–5 years of experience in order management, supply chain, manufacturing, or operations
•  Advanced proficiency in Microsoft Office; strong working knowledge of ERP systems (e.g., Oracle)
• Basic knowledge of Lean and Six Sigma principles
• Good proficiency in English to communicate effectively with cross-functional teams

Soft Skills

• Strong interpersonal and communication skills
• Structured and analytical thinking
• Proactive problem-solving mindset
• Ability to manage priorities and handle increased workload complexity

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Additional Information