Job Description Summary

The Account Manager will hold end-to-end commercial responsibility for a portfolio of key accounts in Singapore, with full accountability for orders, revenue, and margin performance.

This role is responsible for driving account growth, engaging senior (CXO-level) stakeholders, and orchestrating cross-functional teams to deliver consistent results in a fast-paced, performance-driven environment. Strong pipeline management and disciplined execution are critical to success.

Job Description

Key Responsibilities

1. Account Ownership & Growth

• Own and deliver commercial performance across assigned accounts, including orders, revenue, and margin
• Drive share-of-wallet growth across equipment, services, and digital solutions
• Build and maintain a robust, high-quality, and predictable pipeline

2. Strategic Account Planning

• Develop and execute comprehensive account plans aligned with Singapore’s healthcare clusters (public and private)
• Identify growth opportunities and lead proactive pursuit strategies

3. Customer Engagement

• Establish and maintain strong relationships with CXO-level leaders and key stakeholders
• Position GE HealthCare as a trusted strategic partner through value-based selling

4. Deal Leadership & Execution

• Lead the full sales cycle from opportunity identification through deal closure
• Ensure accurate forecasting and pipeline discipline via SFDC
• Conduct win/loss analyses to continuously improve commercial effectiveness

5. Cross-Functional Collaboration

• Lead and coordinate internal stakeholders across modalities, services, applications, and marketing teams
• Ensure a consistent and aligned approach to customer engagement

6. Installed Base & Service Growth

• Protect and expand the installed base (IB)
• Ensure service excellence, including uptime and SLA performance
• Drive lifecycle revenue through renewals, upgrades, and service offerings

Key Requirements

• Bachelor’s Degree or equivalent
• Minimum 5 years of experience in consultative or strategic sales roles
• Proven track record in managing and closing complex deals
• Experience in healthcare or capital equipment industries preferred
• Strong understanding of the Singapore healthcare ecosystem and procurement processes

Critical Competencies

• Ownership Mindset: Takes full accountability for outcomes, not just activity
• Execution Excellence: Demonstrates strong discipline in pipeline management and follow-through
• Commercial Acumen: Effectively balances growth objectives with profitability
• Stakeholder Influence: Navigates and influences within a matrix organization
• Customer Focus: Builds trusted relationships while maintaining commercial rigor
• Communication Skills: Delivers clear, concise, and executive-ready messaging

Additional Information