Job Description Summary

The SAP Platform Leader is responsible for defining and executing the enterprise SAP platform strategy, ensuring the platform delivers scalable, secure, and business-aligned solutions across the organization. The current ERP platforms, includes SAP ECC, SAP APO, and SAP Solution Manager.

In parallel, you will play a critical role in a major transformation programme aimed at modernising our ECC landscape to SAP S/4HANA, aligned with our long-term growth objectives.

Additionally, you will be accountable for establishing a future-ready service organisation to support the SAP S/4HANA environment. Given the scope and impact, this is a highly strategic and pivotal role, instrumental in enabling digital transformation and sustaining business growth over the coming years.

Job Description

Essential Responsibilities:

In this role, you will:

• Act as the primary point of contact for business and IT leadership on all ERP service delivery matters, ensuring transparent performance communication
• Build and maintain strong relationships with cross-functional business leaders and IT stakeholders to ensure alignment and collaboration
• Translate business priorities and strategies into robust IT roadmaps that support organisational objectives
• Lead and develop a global team of IT professionals, fostering a high-performance culture, capability building, and continuous learning
• Lead the global ERP RUN organisation, ensuring effective delivery of services including Incident, Change, Service Request management.
• Own the SAP Data strategy, governance, and operating model, ensuring high standards of data quality, consistency, integrity, and compliance across SAP landscapes.
• Oversee the delivery and operational support of SAP integration platforms, middleware, APIs, EDI, and interface services, ensuring reliability, scalability, and performance.
• Drive continuous improvement initiatives aligned with SLAs, root cause elimination, and delivery of value-added services
• Provide technical and operational leadership to IT Operations teams, ensuring end-to-end issue resolution and strong emphasis on operational excellence
• Manage external service providers, including contract governance, SOW management, and performance tracking
• Ensure compliance with regulatory, quality, and cybersecurity standards (e.g., SOX, ITGC etc.)
• Govern system architecture standards and oversee business continuity, risk management, and audit readiness
• Ensure delivery compliance with healthcare regulations and GxP requirements

Additionally, as part of S4 HANA transformation program, you will be required to

• Ensuring the successful establishment of the new landscape on SAP RISE with HANA, including the correct system setup
• Design and development of business roles aligned with defined personas
• Support across all testing phases including dress rehearsals.

Qualifications / Requirements

• Strong business analysis, problem-solving and strategic thinking capabilities, with the ability to translate complex challenges into actionable outcomes
• Proven ability to lead, organise and motivate diverse, cross-functional teams in complex environments, providing clear direction and confidence on the path forward
• Extensive experience managing Application Management Services (AMS) providers, Governance and including offshore delivery models

• Sound financial acumen, with experience managing both Capex and Opex budgets effectively.
• Demonstrated leadership excellence with a strong focus on talent development, coaching, and building high-performing teams

• Demonstrated involvement in multiple end-to-end SAP implementation programmes; hands-on experience across full lifecycle delivery is highly desirable
• Proven success operating within large, distributed, matrixed IT organisations, overseeing both application development and support functions
• Solid understanding of integration approaches between SAP and external enterprise systems (e.g. middleware, APIs, interfaces)
• Strong knowledge of global SAP ERP deployment methodologies, ideally within regulated industries (pharmaceutical or MedTech preferred)

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a STEM discipline; equivalent experience will be considered
• 15+ years of progressive IT experience, preferably within MedTech, Life Sciences, or similarly regulated industries
• 10+ years of ERP experience, with strong working knowledge of SAP ECC environment
• 3+ years in a Service Operations or IT Service Delivery leadership role, with accountability for outcomes, SLAs and vendor performance
• Experience in SAP S/4HANA transformation or migration programmes is highly advantageous

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

Additional Information