Business Intelligence & Analytics

• Develop, maintain, and enhance Power BI dashboards, scorecards, and reporting solutions for business stakeholders.

• Own and evolve reporting products that support commercial, customer success, finance, operations, product, and strategic initiatives.

• Analyze business performance and operational trends to identify risks, opportunities, and actionable insights.

• Translate stakeholder requirements into scalable reporting solutions and KPI frameworks.

• Prepare executive-ready analyses, presentations, and recommendations.

• Leverage modern analytics, automation, and AI-enabled technologies where appropriate to improve reporting efficiency and business outcomes.

Data Modeling & Governance

• Design, develop, and maintain reporting datasets, semantic models, and curated analytics assets.

• Leverage SQL and modern data transformation frameworks to build scalable and maintainable analytics solutions.

• Apply data modeling, validation, and documentation best practices to ensure the accuracy and reliability of reporting products.

• Establish and maintain trusted KPI definitions, reporting methodologies, and governance standards.

• Partner with business and technical teams to improve data quality, consistency, and transparency.

• Support the development and maintenance of governed data products and reporting standards.

Stakeholder Partnership & Continuous Improvement

• Partner with business leaders to understand objectives, prioritize analytics needs, and identify opportunities for improvement.

• Facilitate requirements gathering and translate business needs into analytical and technical solutions.

• Drive continuous improvement of reporting products through stakeholder feedback and evolving business requirements.

• Share expertise and best practices that promote high-quality reporting, dashboard design, and data literacy across the organization.

• Support cross-functional initiatives that improve decision-making, operational efficiency, and business performance.

Required Qualifications

• Bachelor's degree in Business Analytics, Information Systems, Computer Science, Data Science, Statistics, Economics, Mathematics, Finance, or a related field; or equivalent relevant experience.

• 5+ years of experience in business intelligence, analytics, reporting, or a related field.

• Strong SQL skills and experience developing reporting and analytical solutions using enterprise data.

• Demonstrated experience developing and maintaining Power BI dashboards and semantic models.

• Experience partnering with stakeholders to gather requirements and translate business needs into analytical solutions.

• Experience defining, calculating, and governing business KPIs and metrics.

• Strong analytical, problem-solving, and communication skills, with the ability to present insights to both technical and business audiences.

Preferred Qualifications

• Experience supporting SaaS, software, healthcare technology, or subscription-based businesses.

• Experience developing analytics and reporting for commercial, customer success, finance, or operations teams.

• Experience reporting on sales funnel performance, bookings, revenue, retention, churn, renewal activity, product attachment, or similar business performance metrics.

• Experience with dbt, dimensional modeling, semantic modeling, or modern analytics engineering practices.

• Experience with Salesforce, Apttus, Oracle and/or Oracle Fusion, Oracle Analytics Server (OAS), ServiceMax or similar enterprise platforms.

• Experience creating executive-facing dashboards and delivering insights to senior leadership.

• Familiarity with cloud data platforms, AI-assisted analytics, automation solutions, or modern business intelligence tools.

Desired Characteristics

• Strong business acumen and curiosity about the drivers of business performance.

• Ability to build trusted relationships and effectively partner with stakeholders at all levels of the organization.

• Ability to simplify complex business concepts into intuitive reporting solutions and actionable insights.

• Strong ownership mindset with a focus on quality, accuracy, and continuous improvement.

• Comfortable operating in an evolving environment with changing priorities and business needs.

• Commitment to continuous learning, knowledge sharing, and helping elevate reporting best practices across the organization.