Job Description Summary

The Quality Assurance Specialist supports the Commercial Quality Management System (QMS) for GE HealthCare's Sales and Service organizations across India and South Asia. In this role, you will help strengthen quality culture, ensure compliance with quality and regulatory requirements, support audit readiness, facilitate issue resolution, and drive continuous improvement initiatives across commercial operations. You will partner closely with Field Service, Installation, Sales, and cross-functional teams to promote consistent execution of quality processes while supporting operational excellence and customer satisfaction.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Quality Management System (QMS): Support the implementation, maintenance, and continuous improvement of the Commercial Quality Management System (QMS). Ensure compliance with company procedures, quality standards, and applicable regulatory requirements while monitoring quality metrics and promoting a culture of quality.

• Commercial Quality Support: Partner with Sales, Service, Installation, and Field Engineering teams across India and South Asia to provide quality guidance, ensure consistent execution of quality processes, and identify improvement opportunities.

• Audits & Compliance: Support internal audits, process assessments, and audit readiness by conducting process walkthroughs, verifying compliance, and driving timely closure of audit findings and corrective actions.

• Issue Resolution & Continuous Improvement: Participate in root cause investigations, support CAPA activities, analyze quality trends, and collaborate with cross-functional teams to implement sustainable process improvements.

• Training & Quality Culture: Monitor quality training completion, support deployment of training programs, improve awareness of quality requirements, and assist with leadership reporting on training and compliance metrics.

• Stakeholder Management: Build strong cross-functional relationships, communicate quality expectations effectively, influence compliance, and serve as a trusted quality partner to the commercial organization.

• Travel: Travel within India and South Asia, as required, to support audits, assessments, training, and commercial quality initiatives.

Required Qualifications

• Bachelor's degree in Biomedical Engineering, Medical Electronics, Biotechnology, Life Sciences, Quality Engineering, or a related technical discipline.

• Minimum of 2 years of experience in Quality Assurance, Quality Management Systems, or a related quality function within the Medical Device or Healthcare industry.

• Working knowledge of Quality Management Systems (QMS) and quality processes.

• Experience supporting quality activities in commercial quality, manufacturing quality, or design quality environments.

• Familiarity with: ISO 13485, ISO 9001, Corrective and Preventive Action (CAPA), Root Cause Analysis methodologies, Audit management and process compliance, Risk-based thinking

• Exposure to: Internal quality audits, Regulatory and quality compliance activities, Quality investigations, Continuous improvement initiatives

Desired Characteristics

• Strong verbal and written communication skills.

• Ability to build relationships and influence cross-functional and field-based teams.

• Strong analytical and problem-solving skills with a structured approach to decision-making.

• Customer-focused mindset with a commitment to quality and operational excellence.

• Effective stakeholder management and collaboration skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong attention to detail and a proactive approach to continuous improvement.

• Willingness to travel as business needs require.

• Passion for fostering a culture of quality, compliance, and continuous improvement.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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